What are the responsibilities and job description for the Performance Improvement Lead position at St. Joseph's/Candler?
Position Summary:Position Summary
Responsible for facilitating/leading performance improvement initiatives, supporting quality and safety strategic priorities, such as Leapfrog Hospital Safety grades, Clinical Governance Councils, “Zero Harm” efforts, or any other improvement priorities, as they arise. Current knowledge of patient safety and performance improvement principles. The Lead evaluates the current state of a process, using quantitative and qualitative tools, and collaborates with clinical leaders, senior administrators, and frontline staff, from multiple disciplines, to implement and monitor improvement interventions. Manages multiple projects at one time. The Performance Improvement Lead is responsible for timely execution and attaining performance targets, and should be prepared to provide project status updates to key stakeholders and leaders as requested. Must be goal-oriented, data-driven, and demonstrate critical thinking skills. Results oriented, strong written and verbal communication skills, leadership, facilitation, and time management skills. Ability to work independently as well as, in a collaborative, team environment.
Education:
- Bachelor’s degree in Engineering, Nursing, Healthcare/Business Administration or a closely related field - Required
Experience:
- 1 Year in clinical healthcare operations, performance/process improvement, project management and analysis or a closely related field - Required
License & Certification:
- If hire is an RN, a current license in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License. - Required
Core Job Functions: Core Job Functions
- Drive improvements in existing and new processes and/or systems. Maps key processes to reduces waste, inefficiencies, and downtime.
- Facilitates multidisciplinary team meetings, to define, analyze, design, and implement processes that will attain the desired outcome.
- Develops detailed and thorough project plans, which can be communicated effectively with audiences at all levels of the organization.
- Utilizes strong analytical and interpretive skills to develop effective processes that will result in optimal outcomes.
- Prepares presentations for multiple levels of audiences that are succinct, synthesize information and offer conclusions and opportunities.
- Assists with special projects.
- Handoff improvements to operations as standard work and monitors spread across the system.