Receptionist

Company Description St. Johns Boat Company is a marine facility with over 30 years of experience serving a wide range of watercraft, including pleasure boats, catamarans, barges, tugs, shrimp boats, and military vessels. Conveniently located on the St. Johns River between the Atlantic Ocean and the Intracoastal Waterway, the company offers accessibility with no approach restrictions. The facility emphasizes versatility and flexibility, welcoming subcontractors, do-it-yourself crews, and vessel teams to collaborate on marine projects. St. Johns Boat Company is committed to providing reliable, customer-focused services to boat owners and marine professionals across the region.

Role Description The Receptionist role is a full-time, on-site position based at St. Johns Boat Company in Jacksonville, FL. This role is responsible for greeting visitors and crew members, answering and directing phone calls, and serving as the primary point of contact for inquiries about services and appointments. Day-to-day tasks include managing the front desk, handling incoming and outgoing mail, maintaining visitor logs, and providing clear information to customers and vendors. The Receptionist will also perform basic clerical duties such as data entry, filing, and organizing documents, while supporting the administrative needs of the marine service team. Consistent, professional communication and a customer-focused approach are essential to ensure a welcoming and efficient front-office environment.

Qualifications

• Strong Phone Etiquette and Receptionist Duties skills, including answering calls, routing inquiries, and greeting visitors in a professional manner.
• Proficiency in Clerical Skills such as data entry, filing, scheduling, and handling basic office correspondence.
• Effective Communication skills, including clear verbal and written communication with customers, vendors, and team members.
• Demonstrated Customer Service abilities, with a focus on responsiveness, problem-solving, and maintaining a positive, helpful attitude.
• Basic computer skills, including familiarity with email, office software, and appointment scheduling tools.
• Ability to stay organized, manage multiple tasks, and maintain attention to detail in a busy front-office environment.
• Prior experience in a receptionist, front desk, or administrative support role preferred; experience in a marine or industrial setting is a plus.
• High school diploma or equivalent; additional training in office administration or customer service is beneficial.