Lead Teller- Main Branch

Purpose of the Lead Teller position:

The position of Lead Teller is responsible for regularly supporting the Branch Manager; ensures branch operational activities run smoothly and efficiently, including opening and closing rotation; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate personnel for new services. The Lead Teller is required to be completely knowledgeable and skilled in the areas of account titling, teller, vault, vault teller, safe deposit, personal banking and branch operations, and is expected to provide leadership, training and support to less experienced tellers and other staff members.

• Required Skills & Qualifications:

  • High School Diploma or a minimum 2 years Teller experience, including 1 year at a supervisory level, or the equivalent combination of education and experience. Work related experience should consist of financial institution cash handling. Education experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
  • Working knowledge of teller procedures, equipment and resources.
  • Intermediate experience, knowledge and training in branch operation activities terminology and products and services.
  • Intermediate knowledge of related state and federal banking compliance regulations, Bank operational policies and procedures, and the Bank's products and services.
  • Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
  • Intermediate PC skills to include Windows 10, Word, Excel, and Outlook. Jack Henry and XpTeller System a plus.
  • Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner.
  • Basic supervisory skills.
  • Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
  • Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
  • Effective organizational and time management skills.
  • Ability to work with minimal supervision while performing duties.
  • Cross-trained as a Personal Banker or ability cross-train within three to six months.
  • Current driver's license and a vehicle with appropriate insurance coverage to drive in the course of performing assigned duties and responsibilities.

St. John Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, or veteran status. Member FDIC.