Administrative Assistant-MR

DEPARTMENT: ADMINISTRATION

POSITION TITLE: ADMINISTRATIVE ASSISTANT MISSION RIDGE

RESPONSIBLE TO: EXECUTIVE DIRECTOR, ASSOCIATE DIRECTOR

EXPOSURE LEVEL: CATEGORY III

EXEMPTION STATUS: Non-exempt

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SUMMARY:
To provide professional, friendly, and quality reception and administrative assistant duties to Mission Ridge.

ESSENTIAL JOB FUNCTION: Related Responsibilities
 Operates the telephone switchboard, has complete responsibility for directing all incoming telephone calls to Mission Ridge or transfer to other staff members
 Greets and assists residents and visitors
 Serves as liaison for Resident transportation
 Serves as Administrative Assistant to, Associate Director and Executive Director of Mission Ridge and Vista and Health Director
 Provides secretarial support to administrative staff. Completes word processing and spreadsheet projects
 Complete and distribute the following reports:
o Master Apartment Status Report,
o Weekly Marketing and Sales Activity Report
o Waiting Lists
o ACT Reports
o Daily Communicator
o Resident Daily Census
 Assists employees and volunteer applicants in completing job applications
 Gives basic facility information, such as brochures and informational packets, to persons wanting information about the Independent Living Facility
 Performs tours and helps Director with Admissions
 Arranges meetings/conferences, schedules appointment/interviews, and performs other duties related to maintenance of the Administrators’, and Health Director’s calendars
 Performs other assigned duties per instruction of the Director or Supervisor

ESSENTIAL JOB FUNCTION: Safety
 Obeys safety rules of St. John’s United/Mission Ridge/Vista
 Identifies, reports, and/or corrects obvious safety hazards
 Attends mandatory safety in-services

ESSENTIAL JOB FUNCTION: Mission/Customer Service
 Supports the growth and actively engages in the Eden Alternative philosophy, including a work environment with plants and animals.
 Follows the St. John’s Guidelines for Customer Service

• Let the Mission be your guide
• Make eye contact and smile
• Greet & welcome each and every person
• Seek out personal contact
• Provide immediate service-listen & act
• Use appropriate body language at all times
• Be gracious to each & every person

ESSENTIAL JOB FUNCTION: Employee Responsibilities
 Follows policy and procedures on TB testing.
 Follows policy and procedures on annual influenza vaccinations.
 Role model excellent confidentiality
 Attends all mandatory in-services
 Works under the general supervision of the Associate Director at Mission Ridge
 Has daily contact with the guests, the public, outside vendors and potential employees
 Helps to supervise relief administrative assistant staff

REQUIREMENTS:
Minimum Requirements: Knowledge and skills acquired through completion of high school or GED. Knowledge of current Microsoft Office products. Preferred experience in a similar setting.

Knowledge, skills, and abilities required:
 Ability to work independently.
 Ability to relate well with public
 Must possess good telephone etiquette
 Must possess good writing, verbal and observation skills
 Ability to communicate and interact effectively in a professional manner
 Must be computer literate with good word processing skills and have a high comfort level with networked computer systems
 Ability to multi task and type 60 words per minute
 Ability to respond to management and staff level employees needs in a timely and professional manner
 Ability to perform job tasks following established procedures and reports problems or concerns to supervisor

PHYSICAL DEMANDS:
 Requires minimal lifting functions
 Requires moderate bending, standing and reaching activities

WORKING CONDITIONS:
 Normal office setting. No hazardous material exposure
 This position requires the ability to function independently in performing assigned duties

The examples of essential job functions identify the major duties and requirements for the performance of this job and do not identify all duties, responsibilities and requirements performed by positions in this class.