What are the responsibilities and job description for the Houseperson at The Pearl Hotel position at ST JOE RESORT OPERATIONS LLC?
Job Summary
The Houseperson is responsible for maintaining the cleanliness and upkeep of guest rooms by removing used linens and ensuring all areas meet the hotel’s established standards of cleanliness. This role is also responsible for reporting maintenance issues, damaged property, and lost and found items, as well as maintain the security of all guest units.
Primary Responsibilities & Essential Functions
Remove all garbage/recycling from all offices and housekeeping rooms
Clean and maintain all mirrors and entrance doors
Spot clean any spots on carpets, report any large spots for shampooing
Launder public area linens and strip guest rooms of used linens
Maintaining records of room cleanings
Respond promptly to guest queries and requests
Deliver any requested housekeeping items to guest rooms
Maintain all cleaning equipment and materials in a safe and sanitary working condition
Follow all company safety and security procedures
Report any maintenance issues, safety hazards, or damage of hotel property
All other duties as assigned
Qualifications:
Education and Experience
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read, write, speak, and communicate in basic English preferred
Previous housekeeping experience preferred but not required
Previous hospitality experience preferred
Knowledge, Skills, Abilities
Detail-oriented and through
Able to perform work consistently to the highest standards
Professional attitude is required
Ability to interact with guests in a friendly way
Ability to remain discreet and respect the privacy of guests
Ability to follow instructions
Ability to work independently
Ability to identify and resolve issues related to position independently
Ability to work as a team
Excellent time management skills
Follow proper safety measures when using hazardous chemicals
Basic knowledge of proper cleaning and sanitation operations
Physical Demands
Frequent standing, kneeling, walking, bending, stooping, pushing, and pulling
Must be able to lift 20lbs
Working Conditions
Indoor
Exposure to hazardous chemicals (with PPE)
Possible exposure to bodily waste
Possible exposure to a somewhat noisy environment
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.
Salary.com Estimation for Houseperson at The Pearl Hotel in Rosemary Beach, FL
$28,958 to $35,948
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