What are the responsibilities and job description for the Financial Counselor position at St. Claire HealthCare?
UK St. Claire
Office/Clerical
Full Time, Varied, Varied
Posted 10/17/2025
Req # 5124
The Financial Counselor is responsible for interviewing, verifying insurance benefits, and assisting and performing financial case management for uninsured and underinsured individuals.
Duties/Responsibilities
High School Diploma or equivalent required.
Experience
Previous billing, coding, or registration experience required.
Licensure/Certification
None
Physical/Work Requirements
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is required to communicate effectively. Specific vision abilities this job requires include close vision for reading and computer work. The employee must lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move more than 50 pounds.
The work environment described here is representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee works in an area with good lighting and climate control. The noise level in the work environment is usually moderate.
- Patient Access
Office/Clerical
Full Time, Varied, Varied
Posted 10/17/2025
Req # 5124
The Financial Counselor is responsible for interviewing, verifying insurance benefits, and assisting and performing financial case management for uninsured and underinsured individuals.
Duties/Responsibilities
- Evaluates patient financial information with potential financial difficulties and collaborates with social service personnel to aid eligible patients under state or federal programs.
- Uses insurance verification tools to obtain benefit information and shares it with patient/case management/billing.
- Coordinates and screens patients who do not qualify for state or federal assistance for charity programs.
- Counsels patients who do not qualify for assistance and establish payment arrangements.
- Contacts individuals who have been pre-admitted to establish payment arrangements if required.
High School Diploma or equivalent required.
Experience
Previous billing, coding, or registration experience required.
Licensure/Certification
None
Physical/Work Requirements
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is required to communicate effectively. Specific vision abilities this job requires include close vision for reading and computer work. The employee must lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move more than 50 pounds.
The work environment described here is representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee works in an area with good lighting and climate control. The noise level in the work environment is usually moderate.
