What are the responsibilities and job description for the Patient Services Rep - Bucks County position at St. Christopher's Hospital for Children?
Job Summary
The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
Benefits
Qualifications
Schedule: Mon - Fri 8a - 4:30p. The scheduled start and end times require flexibility to meet the needs of the practice.
Current Location: 301 Oxford Valley Rd Suite 1201 Yardley, Pennsylvania 19607
About St. Christopher's Hospital for Children
St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.
St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital.
In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. Discover why our hospital is a great place to work—take a virtual tour of our facility here: https://youtu.be/ez_HnssVJ1s?si=5_o-RScY0hIUgTBq
About The Organization
Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.
The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
Benefits
- Generous time off, tuition assistance, and comprehensive benefits
- Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
- Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!
Qualifications
Schedule: Mon - Fri 8a - 4:30p. The scheduled start and end times require flexibility to meet the needs of the practice.
Current Location: 301 Oxford Valley Rd Suite 1201 Yardley, Pennsylvania 19607
- New Location as of 9/19/25: 828-A Newtown-Yardley Rd, Suite 100A, Newtown PA 18940
- Completes and maintains all competencies and trainings as required for role.
- High School Diploma - OR - GED - OR - Graduate of a Medical Assistant Program
- Experience required
- BLS Certification
- Current Medical Assistant Certification awarded through American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), National Association of Healthcare Professionals (NAHP) or the National Healthcare Association (NHA). Medical Assistant Certification other than those listed requires THMG Leadership Approval.
- Excellent Communications Skills
- Excellent Interpersonal Skills
- General Clerical Skills
About St. Christopher's Hospital for Children
St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.
St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital.
In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. Discover why our hospital is a great place to work—take a virtual tour of our facility here: https://youtu.be/ez_HnssVJ1s?si=5_o-RScY0hIUgTBq
About The Organization
Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.
