What are the responsibilities and job description for the IT Analyst position at St. Augustine Preparatory Academy?
Join Our Award-Winning Team at Aug Prep!
Aug Prep is more than a school, it's a community where excellence, faith, and heart come together. We’re not only about high standards but also creating a place where people love to grow, learn, and inspire! We currently serve over 2,400 K4-12 students in our ninth year on the South Side of Milwaukee.
Why Choose Aug Prep?
- Award-Winning Workplace: Recognized as a “Best Place to Work” by the Milwaukee Business Journal five years in a row!, standing out as the only school on the list in most years!
- Opening Doors: Our students regularly surpass expectations on state assessments.
- High Expectations for All: We foster a dynamic culture of growth and development for students and staff alike, grounded in our Christian faith.
- Outstanding Resources: With 1:1 technology, an advanced sports complex, performing arts center, and two swimming pools, our campus is built for excellence.
- Whole-Child Approach: From arts to athletics to character development, we nurture students’ minds, bodies, and spirits.
Ideal Candidate
Are you a dedicated, growth-focused educator with a deep love for Jesus and a heart for serving students of diverse backgrounds? If this sounds like you, we’d love to meet you!
Report Structure: The IT Analyst will report to the IT Manager and also work closely with third-party IT vendors.
Position Description:
St. Augustine Preparatory Academy is seeking an IT Analyst who can provide technical support to end users by troubleshooting problems, researching and answering questions, and maintaining staff and student workstations. The IT Analyst will serve as the first point of contact for users needing assistance, performing tasks assigned through the IT Service Desk and ensuring that tickets are resolved in a timely manner. An effective IT Analyst provides solutions to team members by identifying problems, investigating solutions, and guiding staff and students through corrective steps. An ideal candidate has a willingness to work in either campus with the potential for permanent placement at Aug Prep North.
Job Responsibilities and Roles
- Diagnose and repair technology equipment and technical issues throughout the campuses
- Maintain hardware inventory and tracking systems, including periodic reporting
- Provide quick resolution and excellent customer service as the first contact to staff and students for technical issues
- Model deep connection and belief in Aug Prep’s North Star, mission, and four pillars.
- Provide and demonstrate clear vision, leadership, direction, and energy to the entire Aug Prep staff as it relates to technology used at Aug Prep.
Qualifications
- High school diploma or equivalent
- Commitment to continuing education with desire to complete an Associates or Bachelors degree in Information Technology or related field
- Working knowledge of basic computer hardware and peripherals
- Familiarity with Windows 10 and 11, ChromeOS, and Google Workspace preferred
- Experience with PowerSchool, ManageEngine, and/or ThreatDown is a plus
- Hands on experience with diagnosing and resolving basic technical issues
- Ability to practice exceptional time management in a fast paced environment
- Detail oriented. Strong organization and project management skills. Ability to meet deadlines and organize, prioritize, self-direct, and work both independently and cooperatively
- Strong interpersonal, oral presentation, and written communication skills
- A belief in the ability of every child and a commitment to ensure excellence for each student
- Participating member of a local Church
- Team player committed to the St. Augustine Preparatory mission and model
- Lastly and most important, the candidate must demonstrate and possess the highest integrity and be able to live the values, beliefs, and culture of St. Augustine Prep
Non-Discriminatory Policy
St. Augustine Preparatory Academy is an equal opportunity employer and does not discriminate on the basis of age, race, color, sex, national and ethnic origin or any other basis prohibited by law when hiring, promoting, establishing wages, or providing benefits.
As a faith-based institution based on biblical principles, St. Augustine Preparatory Academy hires employees who agree with the school's Mission Statement and Statement of Beliefs and adhere to biblical standards of conduct.
Salary : $50,000 - $56,000