POA Administrative Assistant

Job Summary:

Under the direction of the Director of Community Operations, the 
Administrative Assistant is responsible for providing direct administrative support to the overall POA office 
team. They will interface with the residents regularly to resolve their questions and concerns.

Duties and Responsibilities: 
• Performs the day-to-day office administrative duties. 
• Answers phones, greets all visitors, and represents the department in a professional and courteous 
manner. 
• Maintains Association files, mail, binders, and office supply inventory.
• Inputs work orders as required for maintenance.
• Update all inspection data into the assigned compliance system, including issuing and closing out 
with consistent enforcement, ensuring completion.
• Upload violations to the Production folder for mail-outs daily.
• Respond to resident inquiries with the information necessary to correct the violation in a timely 
manner.
• Performs property inspections and follows up on work orders as needed as directed by the 
Property Manager
• Works independently, with little or no supervision and as part of a team, according to project needs. 
• Other duties as assigned. 

Qualifications:
• Administration experience in a homeowner’s association, public agency, city government, 
nonprofit entity, or legal environment is preferred with a dedication to providing excellent client 
service to members. 
• Associate degree or above preferred or comparable experience. 
• High-level of computer proficiency, specifically Microsoft Office (Outlook, Word, Excel, 
PowerPoint, SharePoint, Teams) required.
• Ability to obtain and maintain a valid state of Florida driver’s license. 

Knowledge, Skills, and Abilities: 
• Strong customer service, communication, and interpersonal skills.
• Demonstrated analytical skills, attention to detail, organizational and project management skills. 
• Critical thinker, ready to solve problems before they become obstacles. 
• Familiar with phone system and solid technical knowledge of IT equipment. 
• Speaks clearly and persuasively in positive and negative situations. Responds well to questions. 
Reads and interprets written information easily. Communicates clearly, concisely, and 
professionally in writing. 
• Ability to assess situations to determine the importance, urgency, and risks; and make clear 
decisions which are timely and in the best interest of the organization. 
• Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. 
Works well in group problem solving situations and as a member of a team. Communicates changes 
and progress. 
• Keep commitments. Works with integrity and ethically. Supports the association’s goals and 
values. Displays original thinking and creativity. Generates suggestions for improving effectiveness 
and efficiency. 

Physical Requirements:
Ability to liftto 30 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. 
May handle, finger, grasp and lift objects and packages. Reach with hands and arms, communicate, 
receive, and exchange ideas and information. Ability to navigate the property/building quickly and easily as 
required to meet the job functions; complete all required forms.
The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of the job. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions.

Working Conditions:
Most of the work will be completed indoors in a temperature-controlled environment with little to moderate 
noise levels. 

Salary : $20 - $22