What are the responsibilities and job description for the L2 EUC Desktop Support position at Sri Tech Solutions?
Skill set: L2 / EUC Desktop Support
Duration: 1 Year
Site address: 3 World Trade Center, 175 Greenwich Street New York 10007
Job Description :
- Proven experience as a Desktop Support Technician or in a similar IT support role.
- Strong knowledge of desktop operating systems (Windows, macOS, and/or Linux could be added advantage).
- Experience with software troubleshooting and installation (Microsoft Office, email clients, etc.) even remotely as well
- Familiarity with hardware components and peripheral devices (printers, scanners, etc.).
- Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).
- Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
- Strong customer service skills with the ability to communicate complex technical concepts to non-technical users.
- Ability to work independently and as part of a team.
- Preferred relevant certifications such as CompTIA A , Microsoft Certified Professional (MCP), or equivalent is a plus.
Salary : $21 - $25