What are the responsibilities and job description for the Workplace Experience Manager position at SR Staffing?
Hiring: Workplace Experience Manager | Boston MA
Global Law Firm seeking a Workplace Experience Manager to lead and elevate a best-in-class employee and client experience across the office.
This is a highly visible role focused on strategy, leadership, and service excellence.
Key Responsibilities:
• Lead and develop a high-performing team, setting clear goals aligned with overall vision
• Drive workplace experience strategy, implementing best practices and standards
• Partner with leadership to deliver a seamless, client-focused environment
• Recruit, coach, and mentor talent to support growth and performance
• Foster a culture of collaboration, professionalism, and accountability
Qualifications:
• 7 years in hospitality, workplace, or customer service management
• Strong leadership and team development experience
• Ability to manage operations, strategy, and people simultaneously
• Knowledge of health & safety standards
• Flexibility for evenings/weekends as needed