Information Technology- Business Analyst

AZ_Maricopa County - Information Technology- Business Analyst IV-Req # 2438(Hybrid/Temporary)

Contract: Until 06/30/2027

Location: 201 West Jefferson, Phoenix, AZ 85003

Tentative Shift Hours: Monday to Friday, 9.00 AM to 5 PM (40 Hours/Week).

Closing: 05/19/2026

Position Description:

The Business Systems Analyst Senior/Lead acts as the liaison between management, users, and technical professionals. The Business Systems Analyst Senior/Lead position provides functional analysis of judicial and business processes used to conduct operations and is responsible for the identification, development, and recommendation of business process changes and improvements. Positions at this level are responsible for more complex assignments that require considerable independent discretion and judgment and lead professional-level staff.

Skills Required

• Experience in SQL
• Knowledge of test-driven development
• Project management experience
• Agile best practices
• Excellent communication skills, both written and verbal

Skills Preferred

• Collection and analysis of business requirements
• Evaluating data collected through task analysis, business processes, surveys, and workshops
• Court case management systems or similar systems
• Agile development Skill in: ? Creating business process documentation of business processes to communicate process improvement opportunities ? Manipulating software to design and create documents ? Writing business communications
• Creating technical software requirements design documents Ability to: ? Create business process documentation to communicate process improvement opportunities ? Communicate information and ideas, both verbally and written
• Relate on the appropriate level to business staff, technical staff, and end users
• Lead small and medium-scale projects
• Think critically and analyze data to recommend creative solutions to business problems.

Experience Required:

Three (3) years of business analyst experience or experience working with data and creating reports from data sets OR Combined education and experience qualifications: ? Other combinations of education and/or experience may be considered in substitution for minimum qualifications.

Experience Preferred

• Essential Job Tasks (This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)
• Mentor and lead business analysts to guide and oversee their assigned projects.
• Gather user requirements and write user stories
• Communicate with high-level customers
• Coordinate, meet, and collaborate with management and system users to understand and evaluate judicial or business processes.
• Gather requirements for functionality, create epics and user stories, and analyze the impact of changes
• Provide suggestions to the development team during the development stage of the product to meet the client’s business needs.
• Independently conduct judicial or business process analysis and needs assessments and provide corresponding recommendations for process and/or system changes.
• Troubleshoot problems as a liaison with other departments, divisions, and organizations, and recommend solutions.
• Analyze the feasibility of and develop requirements for new systems or enhancements to existing systems to ensure the system design fits the needs of the users.
• Manage change requests and backlog items related to project plans to meet deadlines; assist with overseeing the driving projects to completion within the agreed-upon time and budget.
• As needed, work closely with programming and systems employee groups to develop, test, and implement solutions or system modifications.
• Gather and format information to create reports for management or other purposes as needed.
• Develop, administer, and publish an open list of projects, problems, and assigned tasks. ? Use and specify tools to create project diagrams, flowcharts, and written specifications, including wireframe design.
• Participate in or provide end-user training, interpreting, and translating functional technical terms to make them understandable to the end user.
• This position may provide technical assistance to system users.

Additional Information

Working conditions: While performing the duties of this job, the employee may need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing, handling objects, or operating tools, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. About the Superior Court The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Su

Skill Matrix: