What are the responsibilities and job description for the Property Manager & Assistant Manager position at Square Real Estate Solutions (SQRE Solutions)?
The Community Manager is responsible for overseeing the entire operations of a housing community. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with companies’ policies and procedures, safety and fair housing guidelines, and liability concerns.
Qualifications
- Related multi-family property management experience
- Experience with AppFolio software
- Strong leadership and management skills are essential
- Ability to work a flexible schedule, including evenings and weekends
- A current, valid Driver License is required
Essential Duties & Responsibilities
- Financial Management
- Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently
- Responsible for processing and reconciling daily all account receivables
- Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions
- Responsible for helping property meet budgeted revenues, expenses, and Net Operating Income.
- Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable
- Responsible for all end of the month closing procedures and reporting
- Maintain accurate and organized records; auditing resident files to ensure accurate records
- Responsible for walking units and posting all move-out charges, statements, and security deposit refunds
- Personnel Management
- Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff
- Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with company benchmarks
- Promote harmony and quality job performance of staff through support and effective leadership
- Ensure staff compliance and consistency with Company policies and procedures
- Strategic Leasing Management
- Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
- Implement marketing strategies & systems put in place by the annual marketing plan
- Deal with resident complaints, concerns, and requests to ensure resident satisfaction
- Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
- Effectively show, lease, and move in prospective residents
- Administrative Management
- Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff
- Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
- Assist with supervision of all business functions related to operations
- Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)
Job Type: Full-time
Pay: $15.00 - $21.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $21