What are the responsibilities and job description for the Field Service Technician position at SPX Technologies?
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.
Job Summary
This position assumes a key role as the front-line SPX customer-facing representative, assisting our customers at sites throughout the UK across all stages of equipment lifecycle—including new installations, warranty work, planned maintenance, inspection work, and water treatment-related services. The role requires servicing and maintaining cooling towers across multiple OEM product lines, ensuring optimal performance, water quality, and compliance with relevant standards and legislation.
In addition to core service activities, the Service Technician supports the growth of the SPX Cooling Technologies business by demonstrating best in class work ethics, maintaining strong customer focus, and identifying cross selling and new business opportunities during site visits. The position requires willingness to travel, along with overtime and occasional weekend working based on business needs.
Principal Duties And Responsibilities
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realise their fullest potential.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.
Job Summary
This position assumes a key role as the front-line SPX customer-facing representative, assisting our customers at sites throughout the UK across all stages of equipment lifecycle—including new installations, warranty work, planned maintenance, inspection work, and water treatment-related services. The role requires servicing and maintaining cooling towers across multiple OEM product lines, ensuring optimal performance, water quality, and compliance with relevant standards and legislation.
In addition to core service activities, the Service Technician supports the growth of the SPX Cooling Technologies business by demonstrating best in class work ethics, maintaining strong customer focus, and identifying cross selling and new business opportunities during site visits. The position requires willingness to travel, along with overtime and occasional weekend working based on business needs.
Principal Duties And Responsibilities
- Service, maintain, and install new and existing factory assembled cooling equipment.
- Perform inspection, diagnostics, and corrective actions on cooling towers from multiple OEMs.
- Carry out water treatment monitoring, testing, and basic remedial actions to support cooling system health and compliance.
- Survey customers’ installations and recommend improvements for enhanced performance, water efficiency, and alignment with current legislation.
- Support UK factory sales with installation and assembly visits.
- Assist sales personnel with competitor and SPX product information required for quotations.
- Ensure all site work is completed in accordance with the latest Health & Safety guidelines.
- Participate in inter departmental training programs.
- Perform warranty repairs and assist with commissioning.
- Effectively utilise SPX Leadership Standards to create a positive working environment that drives business objectives.
- Experience servicing cooling towers and associated equipment across multiple OEM product ranges.
- Practical knowledge of water treatment principles, such as system testing, dosing requirements, Legionella control, and water chemistry troubleshooting.
- Ability to work unsupervised and under own initiative.
- Strong communication skills and the ability to supervise sub contractors and internal staff.
- Ability to work in confined spaces and at height.
- Ability to perform site relevant manual handling.
- Experience with the SPX Marley product range.
- Flexibility to work overtime and adapt to schedule changes at short notice.
- Willingness to travel throughout the UK and internationally on a scheduled or ad hoc basis.
- Formal engineering qualification or a minimum of five years’ experience in a similar role.
- Demonstrated experience in water treatment servicing within industrial cooling environments.
- Full UK driving licence.
- Excellent communication and interpersonal skills.
- Strong organisational and time management abilities.
- Proactive, adaptable, and flexible attitude.
- Computer literate.
- Self motivated with strong decision making capability.
- Ability to work alone while contributing effectively as a team member.
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realise their fullest potential.