What are the responsibilities and job description for the Inside Sales Representative - RMI position at SPS Companies, Inc.?
Pay and Benefits
- Starting hourly rate determined by experience and qualifications
- Monday - Friday 8:00a.m. - 5:00p.m.
- Quarterly profit sharing bonus opportunity
- Annual holiday bonus based on company performance
- 401k retirement contribution matching – 50% company match up to 6% of your annual wages
- Company covers about 80% of the cost of medical insurance for you and your family
- Company covers 100% of the cost for a life-insurance policy
- Company covers 100% of the cost for both short and long-term disability insurance policies
- Children of long-term employees can apply for company scholarships
- Paid personal time available for use as it accrues (max of one week per year)
- One week of paid vacation after 6 months
- Two weeks of paid vacation after one year
Primary Responsibilities:
- Understand each customer’s needs, and accurately fulfill expectations for quality, delivery, paperwork, communication, etc.
- Exhibit mentality of problem-solving that helps uncover solutions to customer needs
- Price inquiries in a manner which maximizes revenues , with consideration to minimizing operational costs
- Provide proactive, accurate, timely communication to the customer in the customer’s preferred method (email, fax, phone, text)
- Confirm framers are ready for material and drivers the day before the required delivery date
- Develop an in-depth understanding of the steel products and services offered by RMI surrounding the Homebuilding process
- Engage sales management on significant inquiries to help maximize the probability of success
- Monitor the overall goals and results of the facility, and the entire company on a regular basis
- Provide feedback related to the market conditions
- Cooperate with teammates both within, and outside the Sales Dept.
- Assist other representatives with their daily activities when needed
Physical & Work Requirements:
- Ensure professional appearance appropriate for meetings with managers or clients
- Requires ability to perform primary job responsibilities while spending long periods of time at a computer
- May require travel to the office in extreme weather conditions
Required Background, Competencies & Expertise:
- Tremendous drive for results
- Highly proactive and takes great initiative; proven self-starter; goes the extra mile
- Strong customer orientation with proven relationship building skills
- Tremendous responsibility and ownership of customer challenges
- Proficient in utilizing required software applications (SAP, Microsoft Office, etc.)
- Strong written and oral communication skills
- Strong cooperation and collaboration skills
- Composure
- Instills trust and confidence
- Highly detail-oriented and very thorough
- Strong numerical abilities
- Excellent organization skills
- High learning agility
Preferred Background, Competencies & Expertise:
- Proven experience in a role responsible for managing the needs of customers
- Knowledge of general principals of business related to revenue generation, cost impacts and bottom-line results
- Background in the steel industry or a related field
- Bachelor’s degree in Business Administration or related discipline or equivalent work experience