What are the responsibilities and job description for the Front Counter Associate position at Sprinkels Towing, LLC?
Overview
We are seeking a dedicated and enthusiastic Counter Assistant to join our team. This role is essential in providing exceptional customer service and ensuring a smooth operation at the counter. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment. As a Counter Assistant, you will be the first point of contact for customers, helping to create a positive experience while promoting our products and services.
Responsibilities
- Greet customers warmly and assist them with their inquiries at the counter.
- Process transactions accurately using the POS system while maintaining cash handling protocols.
- Provide excellent customer service by addressing customer needs and resolving any issues promptly.
- Engage in upselling techniques to promote additional products or services to customers.
- Maintain an organized and stocked counter area, ensuring all products are displayed attractively.
- Assist in supervising junior staff members, providing guidance and support as needed.
- Perform basic retail math calculations to ensure accurate pricing and inventory management.
- Collaborate with team members to achieve sales goals and enhance overall customer satisfaction.
Skills
- Strong phone etiquette for handling customer calls professionally.
- Experience with POS systems for efficient transaction processing.
- Ability to supervise and mentor junior staff effectively.
- Excellent customer service skills with a focus on building rapport with clients.
- Proven sales skills with the ability to upsell products effectively.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Knowledge of stock management practices to maintain inventory levels efficiently.
- Familiarity with retail math concepts for accurate pricing and sales analysis.
- Previous experience in retail sales is highly desirable.
Join our team as a Counter Assistant and contribute to creating an exceptional experience for our customers while developing your skills in a supportive environment
Job Type: Full-time
Benefits:
- IRA matching
Shift:
- Day shift
Work Location: In person
Job Type: Full-time
Pay: $30, $45,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $45,000