What are the responsibilities and job description for the Concierge Driver with CDL Senior Living Community position at Springmoor Life Care Retirement Community?
At Springmoor Life Care Retirement Community, we believe supporting our employees enables exceptional care for our residents. We provide opportunities to grow, contribute to work that truly matters, and build a rewarding career while serving residents with dignity and excellence.
Springmoor is a nationally accredited, not-for-profit retirement community located in Northwest Raleigh. We offer an active, engaging lifestyle for our residents while promoting dignity, security, and peace of mind. Nestled on a beautiful 42-acre wooded campus, Springmoor provides a full continuum of care and a supportive, mission-driven workplace.
If you are passionate about positively influencing the lives of residents every day and value excellence, compassion, and teamwork, we invite you to explore a career with Springmoor.
Full-Time CDL Driver & Concierge
Are you looking for a rewarding career where you are valued, supported, and able to make a meaningful difference in people’s lives every day?
Springmoor Life Care Retirement Community is seeking a Full-Time CDL Driver & Concierge to serve our residents in Raleigh, NC. This role combines safe, professional driving with high-touch customer service—building relationships, providing support, and ensuring residents feel comfortable, respected, and cared for in every interaction.
This is not just a driving position. It is an opportunity to be a trusted presence in the daily lives of our residents.
What You’ll Do
- Deliver exceptional customer service by taking ownership of resident needs and ensuring follow-through.
- Safely transport residents using a variety of vehicles, including passenger cars, SUVs, wheelchair vans, and 14- to 29-passenger buses.
- Assist residents in and out of vehicles, including wheelchair and walker support, with a strong focus on safety, dignity, and comfort.
- Operate scheduled transportation throughout Raleigh, Durham, Chapel Hill, and occasional regional outings, as well as on-campus shuttle service.
- Support the Concierge and Security teams as needed, including assisting residents on campus, light vehicle upkeep, and traffic/parking coordination.
- Maintain accurate logs, trip documentation, and required reports.
- Serve as a friendly, dependable, and professional presence—creating meaningful daily interactions with residents.
Why You’ll Love Working Here
- Be part of a close-knit, mission-driven team that values service and professionalism.
- Build meaningful relationships with residents and coworkers.
- Enjoy a role that combines independence with purpose and connection.
- Work in a community where your contributions are noticed, appreciated, and respected.
Benefits & Perks
We offer a competitive benefits package designed to support the health, well-being, and financial security of our full-time team members.
Health & Insurance Benefits
- Medical insurance with two plan options
- Dental insurance with two plan options
- Vision insurance
- A variety of supplemental insurance options
Holiday Pay
- Full-Time Employees:
Employees who work on a recognized holiday are paid at 2.5 times their regular rate.
Employees who do not work on a recognized holiday receive 8 hours of holiday pay, in accordance with company policy.
Qualifications:
Qualifications
- North Carolina Commercial Driver’s License (CDL) with Passenger Endorsement (Class C or higher; no airbrake requirement).
- Clean driving record and strong safety awareness.
- High school diploma or GED required.
- Courteous, professional, and dependable team player with strong customer service and communication skills.
- Strong judgment and the ability to problem-solve in real-time situations.
- A genuine respect for older adults and a desire to make a positive impact in their lives.
- Local candidates (Raleigh area) preferred.