What are the responsibilities and job description for the Guest Environment Specialist position at SpringHill Suites?
Pay Range 21.00 - 22.00
Huntington Pacific Hotels LLC is excited to announce an opening for a Guest Environment Specialist. We’re looking for someone who takes pride in creating clean, welcoming spaces for our guests and enjoys being part of a dependable, supportive team. If you’re motivated, detail-oriented, and want to grow with a company that values your work, we’d love to hear from you.
Guest Environment Specialist
Huntington Pacific Hotels LLC
About Us
Huntington Pacific Hotels LLC is dedicated to providing exceptional guest experiences through a commitment to sustainability and operational excellence. As part of our team, you will play a vital role in creating a clean, safe, and inviting atmosphere for every guest who stays with us.
Full time employees are eligible for these benefits:
- 401k
- Dental Insurance
- Health Insurance
- Holidays
- Sick Leave
- Vacation
Department: Housekeeping
Reports to: Housekeeping Manager
Position Summary
The Guest Environment Specialist ensures that all guest rooms and public spaces consistently meet Huntington and Marriott brand standards for cleanliness, safety, and environmental responsibility. This position is crucial in upholding our reputation for quality service and sustainability across our properties.
Key Responsibilities
Room & Public Area Care
Clean and maintain guest rooms, hallways, and common areas to exceed guest expectations.
Replenish amenities and supplies, prioritizing the use of eco-friendly products whenever possible.
Guest Service Excellence
Respond promptly and courteously to guest requests, ensuring their needs are met efficiently.
Maintain a professional demeanor at all times and embody Huntingtons hospitality values in every interaction.
Environmental & Safety Compliance
Actively participate in Huntingtons green initiatives, including energy conservation, waste reduction, and recycling programs.
Adhere to OSHA regulations and all brand safety protocols, including emergency procedures and safe use of cleaning products.
Operational Support
Stock housekeeping carts and maintain inventory control to ensure efficient operations.
Report any maintenance or repair issues promptly to engineering or management for timely resolution.
Qualifications
High school diploma or equivalent preferred.
Previous experience in housekeeping or hospitality is desirable.
Ability to lift up to 50 lbs and stand or walk for extended periods.
Strong attention to detail and the ability to work independently.
Performance Metrics
Guest satisfaction scores focused on cleanliness and responsiveness.
Compliance with Huntingtons sustainability and safety standards.
Timeliness and accuracy in completing assigned housekeeping tasks.
Benefits
Competitive hourly wage.
Exclusive Marriott and Huntington employee discounts.
Comprehensive training in sustainability and best hospitality practices.
Experience
- No educational requirement.
Environmental Conditions
- Regularly works near moving mechanical parts
- Regularly works in outside weather conditions
- Regularly exposed to vibration
- Frequently exposed to fumes or airborne particles, and toxic or other chemicals
- The noise level in the work environment is usually loud
Physical Demands
- Seeing Must be able to see well enough to read reports, drive, and use a computer.
- Hearing Must be able to hear well enough to communicate on the phone and in person.
- Standing/Walking/Mobility Must be able to stand to operate office machinery. Must be able to move between departments.
- Climbing/Stooping/Kneeling Must be able to climb four flights of stairs. Must be able to stoop and kneel for short periods of time.
- Lifting Must be able to lift up to 25 pounds.
- Fingering/Grasping/Feeling Must be able to write (sign keys in/out, fill out work orders, etc.).
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
FLSA: non-exempt
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Brand: SpringHill Suites
Address: 549 S San Fernando Blvd Burbank, CA - 91502
Property Description: 195 - SpringHill Suites Burbank / Downtown
Property Number: 195
