What are the responsibilities and job description for the Assistant General Manager position at SpringHill Suites by Marriott?
Company Description
SpringHill Suites by Marriott offers a refreshing all-suite hotel experience, blending stylish, modern design with functional features for both business and leisure guests. With over 400 locations across the United States and Canada since its launch in 1997, the brand is known for providing spacious suites, complimentary breakfast, and thoughtful amenities like ergonomic workspaces and kitchenettes. Business travelers appreciate the convenience of work-friendly spaces, while families value the extra room and comfort. SpringHill Suites is a trusted choice for those seeking a balance of style, comfort, and practicality during their stays.
Role Description
This is a full-time, on-site role for an Assistant General Manager at SpringHill Suites by Marriott in Denton, TX. The Assistant General Manager will oversee daily operations, ensuring exceptional guest experiences while meeting company standards. Responsibilities include managing staff, evaluating performance, addressing guest concerns, overseeing financial operations, and ensuring efficient facility management. The Assistant General Manager will work closely with the General Manager to strategize and implement operational improvements and drive overall team success.
Qualifications
- Leadership and managerial skills, including team management and staff performance evaluation
- Customer service and communication skills to address guest needs and ensure satisfaction
- Financial acumen and experience in budgeting, scheduling, and revenue management
- Operational and logistical skills, including facility management and adherence to brand standards
- Problem-solving and decision-making abilities in fast-paced environments
- Proficient in using hotel management systems and basic software applications
- Bachelor’s degree in Hospitality, Business Management, or related field preferred
- Previous hotel management experience is highly desirable; familiarity with Marriott properties is a plus