What are the responsibilities and job description for the Room Attendant position at SpringHill Suites by Marriott Lynchburg...?
Housekeeper / Room Attendant
SpringHill Suites by Marriott Lynchburg Airport/University Area is currently seeking a full-time Public Area Attendant to join our team. This position is responsible for providing guests with the highest level of service in a clean, safe, and pleasant environment.
We are owned and operated by Daly Seven hotel management company. Daly Seven is an award winning management company delivering dependable travel accommodations for our guests. Since our founding in 1983 with the opening of our first hotel in Raleigh, NC; Daly Seven's core values to work hard, dream big, and give back have created a culture that has risen Daly Seven to the top of Hospitality company rankings.
Job Summary
We are seeking a dependable and detail-oriented Housekeeper/Room Attendant to join our team. In this role, you will help provide guests with a clean, comfortable, and welcoming environment by maintaining guest rooms and common areas to the highest standards. The ideal candidate is reliable, organized, friendly, and committed to delivering excellent customer service.
Responsibilities
- Clean and service assigned guest rooms according to company standards, including making beds, changing linens, dusting, vacuuming, cleaning bathrooms, and replenishing amenities.
- Clean and maintain assigned public areas and common spaces.
- Report maintenance issues, damaged items, or safety hazards to management promptly.
- Restock housekeeping carts and supplies at the end of each shift.
- Empty vacuums, dispose of trash, and maintain a clean and organized work area.
- Turn in all lost and found items immediately following company procedures.
- Keep storage rooms and linen closets clean, organized, and secured.
- Complete required housekeeping documentation, including linen reports and room status updates.
- Notify the front desk promptly when rooms are cleaned and ready for occupancy.
- Inspect furniture, fixtures, and equipment for cleanliness and proper condition, reporting any concerns to management.
- Maintain security of assigned room keys at all times and follow all key control procedures.
- Follow all hotel safety, security, and cleanliness standards.
- Greet guests in a friendly, courteous, and professional manner.
- Maintain guest privacy and confidentiality at all times.
- Perform other duties as assigned by the Head Housekeeper or Manager.
Qualifications
- Previous housekeeping or hotel experience preferred, but not required.
- Strong attention to detail and commitment to cleanliness.
- Ability to work independently and as part of a team.
- Dependable, punctual, and reliable attendance.
- Excellent customer service and communication skills.
- Ability to follow instructions and company policies.
Physical Requirements
- Ability to stand, walk, bend, stoop, kneel, and climb stairs throughout the shift.
- Ability to lift and carry up to 25 pounds independently.
- Ability to request assistance for lifting or moving items over 25 pounds.
- Ability to perform repetitive cleaning tasks in a fast-paced environment.
Work Schedule
- Must report to work on time, in the required uniform, and ready to begin each scheduled shift.
- Employees are required to clock in and out as scheduled, including a mandatory 30-minute unpaid meal break.
- Weekend and holiday availability may be required.
Why Join Our Team?
- Friendly and supportive work environment
- Consistent scheduling opportunities
- Training provided
- Opportunity to grow within the hospitality industry
We are an Equal Opportunity Employer and welcome applicants from all backgrounds. We value team members who take pride in their work and are committed to providing exceptional service to our guests.
Environment
Inside 95% of 8 hours.
Job Type: Full-time
Pay: From $13.50 - 15.00 per hour
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift
- Day shift
- Morning shift
Work Location: In person
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- No nights
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person
Salary : $13 - $14