What are the responsibilities and job description for the General Manager position at SpringHill Suites - Andover, MA?
Grow Your Career with Flynn Hospitality
At Flynn Hospitality, we’re not just in the hotel business — we’re in the people business. Our mission? To become the premier hotel franchise operator in the world.
But to us, being “Premier” isn’t just a title. It’s a commitment to excellence in everything we do — from creating memorable guest experiences to fostering a workplace where our people thrive.
We’re hiring a General Manager to join and lead our team at Springhill Suites Andover. If you’re passionate about hospitality, driven by results, and ready to lead with purpose — we want to meet you.
What You’ll Do
As a General Manager, you’ll be responsible for:
- Leading all hotel operations to deliver outstanding guest experiences
- Overseeing budgeting, forecasting, and achieving financial targets
- Building and mentoring high-performing teams
- Ensuring compliance with Marriott brand standards and policies
- Driving guest satisfaction metrics and continuous improvement
- Partnering across departments for seamless daily operations
What You Bring
- Bachelors in hospitality or business (or equivalent experience
- 5 years as GM or Assistant GM at a Marriott or HIlton hotel
- Proven success in managing hotel budgets, guest satisfaction, and employee engagement
- Strong leadership, communication, and decision-making skills
- Familiarity with Marriott or Hilton systems (e.g., MARSHA, FOSSE, CI/TY) and Microsoft Office
- Flexibility to work a variety of shifts including weekends and holidays
Why You'll Love Working With Us
We believe great work deserves great rewards. We offer:
- A welcoming & inclusive team culture
- Industry-leading benefits that support your health, financial goals, and work-life balance
- Competitive pay and recognition for your efforts
- Career growth & training through hands-on learning and mentorship
- Exciting perks like hotel discounts and flexible scheduling
- Education support with training programs
- Retirement savings plans, including a 401(k) with company match
- A strong focus on promoting from within
Let’s Build Something Great – Together
At Flynn Hospitality, your success is our priority. Join a company where your work is valued, your voice is heard, and your potential is limitless.
Flynn Hospitality is an Equal Opportunity Employer. We’re committed to building a workplace where everyone feels welcome, respected, and empowered to succeed. We do not discriminate on the basis of race, gender, age, religion, disability, sexual orientation, veteran status, or any protected characteristic. We encourage individuals of all backgrounds to apply.