What are the responsibilities and job description for the Patient Account Representative position at Springhill Medical Center?
Description:Patient Account RepresentativeWe are seeking a detail-oriented and compassionate Patient Account Representative to join our healthcare team. In this vital role, you will serve as a key point of contact for patients regarding their billing and account inquiries, ensuring a smooth and positive experience while maintaining accurate financial records. If you are organized, customer-focused, and have a strong understanding of healthcare billing processes, we encourage you to apply.Key Responsibilities:- Manage patient accounts by processing payments, adjustments, and collections accurately and efficiently- Respond to patient inquiries regarding billing statements, insurance claims, and payment options- Verify patient insurance coverage and eligibility to facilitate accurate billing- Collaborate with insurance companies and healthcare providers to resolve billing issues- Maintain confidentiality of patient information in compliance with HIPAA regulations- Reconcile accounts and prepare reports on billing activities as needed- Assist with billing audits and ensure compliance with healthcare regulations and policiesSkills and Qualifications:- High school diploma or equivalent; associate degree or relevant certification preferred- Prior experience in medical billing, patient accounts, or healthcare administration- Strong knowledge of medical billing software and electronic health records (EHR) systems- Excellent communication and interpersonal skills- Attention to detail and strong organizational abilities- Ability to handle sensitive information with discretion and professionalism- Knowledge of insurance processes, coding, and healthcare regulationsJoin our dedicated team committed to providing exceptional patient care and financial service. We offer a collaborative work environment, opportunities for professional growth, and comprehensive benefits to support your career development.Requirements:
Salary : $15 - $20