What are the responsibilities and job description for the Office Manager - Springhill Physician Practices (SPP): OB/Women's Health Clinic position at Springhill Medical Center?
The Office Manager is responsible for the daily administrative and operational functions of the OB/Women's Health clinic. This position provides leadership and support to clinic staff, oversees front office operations, promotes exceptional customer service, and ensures efficient workflows that support quality patient care. The Office Manager serves as a liaison between providers, staff, patients, and organizational leadership to maintain a positive and productive clinical environment. When appropriately licensed and qualified, the Office Manager may also provide clinical support to providers and nursing staff as needed to support patient care and clinic operations.
Pre-Employment Requirements:
- We are a drug free facility. Passing a pre-employment drug screening is required .
Education Requirements:
- High school diploma or equivalent required.
- Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred.
- Graduate of an accredited nursing program preferred.
Licensure/Certification:
- Current Registered Nurse (RN) license in the State of Alabama preferred but not required.
- Current BLS certification preferred.
Experience:
Minimum of three (3) years of experience in a healthcare office, physician practice, or clinic setting required.
- Previous supervisory or leadership experience required.
- Experience in Women's Health, OB/GYN, or a specialty physician practice preferred.
- Experience providing direct patient care as a licensed healthcare professional is preferred.
- Strong leadership and team-building skills.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Knowledge of electronic medical record systems and medical office software.
- Ability to maintain confidentiality and professionalism.
- Strong customer service and patient relations skills.
Qualifications
Licenses & Certifications
Required