Occupancy Specialist

SPRINGFIELD HOUSING AUTHORITY

200 North Eleventh Street

Springfield, IL 62703

The Springfield Housing Authority is currently accepting applications/resumes for the following position:

OCCUPANCY SPECIALIST

Full-Time Position

Salary: $33.933.75- $50,900.63 commensurate with education and experience

ESSENTIAL FUNCTIONS: 

1.       Receives, processes and follows-up on public housing applications. Educates and informs applicants of program requirements and responsibilities. 

2.       Responds to visitor and public housing client inquiries, phone calls, correspondence, and e-mail in a timely and responsive manner.  Responds in a timely manner to all allegations received such as drug-related criminal activity.

3.     Meets with any clients that walk in on assigned walk in days and receives any interim changes they have to their section.

4.   Updates computer records and public housing files accurately and timely with all rent changes, transfers, move-ins, move-outs, and other relevant public housing activity.  Ensures all records are full and complete according to HUD regulations, policies, and procedures.  Files all information into hard copy files maintained for clients and purges all older files in file cabinets, boxing them for storage.

5.    Conducts and completes all interim and annual re-certification reviews; verifies family composition and income; obtains third party verifications; calculates rents and notifies tenant of rent changes; and maintains and balances public housing control register within applicable timeframes.  

6.     Completes the interim packets received on a monthly basis making sure that all information and certifying documentations are provided.

7.      Prepares and sends annual review letters to tenants; track tenant annual review dates; and update files as necessary.

8.       Schedules and notifies recertification/inspection appointments on Public Housing properties.

9.       Schedules move-ins/outs and transfers; and completes all necessary paperwork to complete tenant files that move-in/out or transfer.

10.    Processes all request for change of housing submitted by clients, performs calculations and adjustments of rent affordability and reasonableness on a monthly basis.

11.    Sends out mandatory monthly mailings for appointments, notices on income developments, and additional mailings as necessary.

12.    Submit weekly, monthly, quarterly, annually or other reports as required.  

13.    Attends staff meetings.

14.    Ensures compliance with all applicable policies and procedures of the Springfield Housing Authority

15.    Maintains regular and reliable attendance.  

16.    Contribute to team efforts by performing other duties and responsibilities as required or assigned.

Salary : $33,934 - $50,901