What are the responsibilities and job description for the Concierge position at Spring Oak Senior Living?
Spring Oak is proud to be recognized as a "Great Place to Work" our motto is "Welcome to the Family" We believe in creating a warm welcoming, and uplifting environment where residents and staff celebrate life and wellness to the fullest.
We are seeking a friendly, professional, and customer-focused Concierge to join our senior living community. As the first point of contact for residents, families, guests, and team members, you will create a warm and welcoming environment while providing exceptional service and support.
Responsibilities:
- Provide basic facility information such as brochures and informational packets to persons requesting about the community and its programs
- Greet visitors in a friendly, courteous and professional manner. Screens and requires all visitors to sign in at reception desk.
- Notifies residents or department heads when visitors are present. Instruct visitors according to individual instructions.
- Perform clerical duties as assigned.
- Handle phone inquiries with excellent phone etiquette,
- Schedule tours/visits tour prospective residents
Shift
- weekend 9am-5:30pm
Qualifications:
- Excellent customer service and interpersonal skills
- Professional, positive, and dependable demeanor
- Strong communication and organizational abilities
- Ability to multitask in a fast-paced environment
- Receptionist, concierge, hospitality, or customer service experience preferred
- A genuine passion for working with and serving seniors
Why Join Spring Oak
Spring Oak offers a competitive salary, benefits package, and a supportive work environment. We are a family-owned and operated company, and we take pride in the family-like atmosphere we create for our employees.
"Great Place to Work" Certified March 2026-April 2027
401(K) Company Match
Health, Dental, & Vision Insurance
Paid time Off (PTO)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Salary : $14