Account Manager

Spring Meadow Nursery, Inc. (SMN) is based in Grand Haven, Michigan and was founded in 1981. A propagation nursery that specializes in shrubs, vines, and small trees, we are an industry leader in new, colorful flowering shrubs. If you are a plant-loving person consider joining our Sales Team. You would be joining a group of individuals who enjoy every opportunity to tell others about our Proven Winner Color Choice brand.

The Regional Sales Account Manager will be responsible for developing and maintaining Sales Relationship and Communication with customers; Active selling, order processing, events, etc. Promote Proven Winners Color Choice, The #1 Brand in Plants. Ability to communicate product information, make recommendations, and assist with any questions. Good interpersonal skills both on the phone and in-person with the customer are a must. Must demonstrate excellent selling techniques and a willingness to improve. 25% of the time will be spent traveling on the road covering the Indiana/Ohio territory.  This is not a remote position.

• Increase sales within territory minimum 10% per year or more per yearly goals.
• Visit top 30 accounts yearly
• Promote the Proven Winners brand and program focusing on adding new varieties and growing existing programs.
• Build relationships and actively sell throughout the year via telephone, mail, email, customer visits, tours, events and tradeshows.
• Develop an understanding of our customers’ businesses and put together plans to grow their business with continued success with the Proven Winners brand.
• Educate customers on plant material, especially new items. 
• Work with customers’ sales team to help them sell our products more effectively
• Develop and maintain an awareness of industry trends
• Ask customers about their needs, both current and future, at every opportunity.
• Develop customer needs by utilizing selling techniques and product advantages. 
• Actively participate with all onsite events, meetings, tours and tradeshows, including organizing, logistics, setup, tear down, plant selection, travel to/from, dinners, etc. 
• Receive and enter customer orders accurately and timely
• Request orders one year in advance.
• Contact customers for additional sales two weeks prior to shipment and confirm customer is ready for delivery. 
• Follow-up with customers after shipment to ensure we’ve exceeded their expectations, sell additional product for future shipments, process any claims if necessary
• Document all communications with customer in HubSpot
• Track current and new customers by utilizing HubSpot’s sales pipelines
• Assist team members with accounts when needed
• Responsible for written documentation of related policies and procedures.
• Perform special projects, as assigned.

• Perform other related duties as required.
• Follow Spring Meadow Nursery, Inc. Employee Handbook
• Follow Spring Meadow Nursery, Inc. Safety Handbook.

• Education/Experience - 2 or 4-year degree and 2-3 years of sales experience.
• Must possess the ability to lift, carry, or otherwise move 30 pounds

• Must maintain a level of performance equivalent to company standards, that being a “Meets Expectations” in all areas of your performance evaluations (Self and Management reviews).