What are the responsibilities and job description for the IT Tech – Level 1 position at Spring Creek Restaurants?
IT tech-Level I
Arlington, TX
- At Spring Creek Barbeque we are looking for career minded managers that are looking for advancement and growth and that like to have fun in a fast-paced, high energy environment, where everyone on the team works hard and works together to ensure that every guest leaves happy.
- For over 40 years, Spring Creek Barbeque has been one of Texas’ best and most popular barbeque restaurant concepts. We started in 1980, with authentic family recipes for great barbeque, along with a vision of what casual family dining should be. We are a growing and dynamic company, with great opportunities for dedicated and energetic managers.
Minimum Qualifications
- High-School diploma or GED.
- Excellent IT skills and computer literacy
- Previous experience of working in an IT support role.
Skills & Certifications
- Ability to analyze and resolve basic computer problems.
- Knowledge of Microsoft Windows operating systems
- Knowledge of printers, scanners and copiers
- Knowledge of networking systems
- General hardware and software troubleshooting skills
- Ability to communicate effectively in a professional manner on the phone, in writing and in person.
- A Certification preferred.
Job Duties and Responsibilities
- Maintain working components through repair and replacement.
- Diagnose and resolve software and hardware related incidents across a range of software applications.
- Install and configure new IT equipment.
- Perform software and hardware upgrades.
- Support printers, copiers, and scanners
- Maintain good verbal communication skills; communicate effectively with technical and non-technical colleagues at all levels in the organization
- Audit and maintain IT cabinets at the store level.
- Assist Managers and Store Personnel with technical difficulties.
- Data-Entry and data collection assisting other departments within the Spring Creek Organization.
Salary & Benefits
- Full-time position: 30-40 hours per week.
- Paid Vacations after 1 year of employment.
- Flexible schedule: Typically Monday – Friday 8 AM to 5PM, but may require some weekends.
- Some Travel Required, paid mileage and tolls.
Come and experience what it is like to be a part of a growing family-owned company that partners with the community and serves delicious barbeque to some of the best customers to be found anywhere.
EQUAL OPPORTUNITY EMPLOYER