What are the responsibilities and job description for the Housekeeper position at Sprague Hotel Developers?
Hotel housekeeping duties involve maintaining guest room cleanliness, sanitizing bathrooms, changing linens, replenishing amenities, and cleaning public areas to meet high hygiene standards. Key responsibilities include ensuring guest satisfaction, reporting maintenance issues, managing inventory of cleaning supplies, following safety protocols, and providing attentive service.
Key Housekeeping Duties and Responsibilities
Key Housekeeping Duties and Responsibilities
- Guest Room Cleaning: Cleaning and sanitizing bedrooms, bathrooms, and common areas, including dusting, vacuuming, and mopping floors.
- Linen & Room Turnover :
- Amenity Replenishment: Restocking toiletries, towels, soap, shampoo, and other guest amenities.
- Public Area Maintenance: Cleaning hallways, lobbies, public restrooms, and other common areas to ensure a tidy environment.
- Sanitization: Disinfecting high-touch surfaces such as doorknobs, elevator buttons, and light switches.
- Laundry Operations: Washing, drying, folding, and ironing linens, towels, uniforms, and guest valet items.
- Maintenance & Reporting: Identifying and reporting maintenance issues (leaks, broken lights, damaged furniture) and safety hazards to management.
- Lost and Found: Properly documenting, logging, and turning in items found in guest rooms.
- Inventory Management: Tracking cleaning supplies, guest room amenities, and informing supervisors of low stock.
- Guest Service & Requests: Responding promptly and courteously to guest needs, such as delivering extra pillows or cleaning up spills.
- Time Management: Cleaning a set number of rooms within a designated shift.
- Physical Stamina: Standing, walking, bending, and lifting for long periods.
- Safety Compliance: Adhering to safety and sanitation policies, including the proper use of cleaning chemicals.
- Detail-Oriented: Ensuring rooms meet top-notch cleanliness standards for guest experience