What are the responsibilities and job description for the Bartender position at Spotswood Country Club?
The Bartender is responsible for ensuring a positive Member and Guest experience while serving in a friendly and efficient manner. At all times, servers are expected to be attentive to our Guests' needs, making them feel welcome, comfortable, important, and relaxed. Personalized service is key, so Servers are expected to be mindful of Member and Guest preferences at all times.
The right person will be passionate about beverages, food and service and thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will have a friendly, outgoing disposition and previous experience working as a Bartender in either a private Club setting or an established restaurant. Our pay structure is a combination of hourly pay and gratuities.
Responsibilities:
- Bartender prepares drinks based on standard recipes and institutional knowledge.
- Prepares beverage order and monitors inventory.
- Prepare Bar for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils.
- Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies.
- Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions.
- Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
- Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests.
- Keep kitchen staff informed by noting timing of meal progression.
- Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars.
- Respond to additional patron requirements by inquiring of needs; observing dining process.
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
- Properly open and pour wine at the tableside.
- Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return.
- Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons.
- Contribute to team effort by accomplishing related results as needed.
- Provide welcoming phone greeting and follow Guest ordering procedures.
- Convey menu information over the phone to Guests and give an accurate estimate of delivery time.
- Perform basic cleaning tasks as needed or directed by supervisor.
- Fill in for absent staff as needed.
- Assist with special events as needed.
- Adhere to grooming and appearance standards consistently.
- Promptly address customer service issues and refer customers to management when necessary.
Qualifications:
- High School Diploma
- At least 1-year experience as a server in a high-end restaurant, Club, or similar environment.
- Excellent oral communication skills required
- Positive interpersonal skills required
- Must speak English fluently and be able to write in basic English
- Good telephone speaking and listening ability
- Conflict resolution skills
Job Type: Part-time
Pay: $14.00 - $23.00 per hour
Work Location: In person
Salary : $14 - $23