General Manager

Position Overview

USA Stadium Powered by Sports Academy is searching for a high-performance General Manager to lead day-to-day operations, elevate the athlete and customer experience, and grow the facility into a national destination for baseball, fastpitch, player development, and events. The GM will serve as the operational heartbeat of the complex—overseeing fields, facilities, tournaments, staffing, budgets, partnerships, F&B, retail, scheduling, and all on-site execution.

This role requires a builder: someone who can run a professional sports facility with precision while also scaling new programs, improving margins, and delivering a Sports Academy-level standard of excellence.

Key Responsibilities1. Facility Operations & Maintenance

• Oversee the daily operation of the entire USA Stadium complex.

• Ensure all 10 fields, bullpens, cages, and common areas meet Sports Academy’s professional standards.

• Manage all maintenance, repairs, lighting, scoreboards, foul poles, fencing, drainage, and off-season projects. Prioritize and manage vendor relationships: field repair, lighting contractors, F&B, beer vendors, temporary fencing, etc.

• Maintain facility readiness for tournaments, showcases, rec leagues, and training events.

2. Event & Tournament Execution

• Serve as primary on-site lead for Prep Baseball Tournaments (PBT), and internal SA events.

• Execute schedules, field assignments, umpire coordination, game operations, livestreaming, and customer experience.

• Ensure high-quality communication and support for event directors, teams, coaches, and spectators. Manage scoreboard techs, field managers, and seasonal staff.

3. Staffing & Leadership

• Recruit, train, and lead facility staff (field crew, operations, F&B, retail, maintenance, scoreboard staff).

• Create and manage weekly schedules and payroll oversight.

• Establish a professional culture that reflects “We Live This”—accountable, disciplined, team-focused.

4. Financial Management

• Manage facility P&L in coordination with Sports Academy’s leadership and CFO.

• Oversee revenue lines: tournaments, field rentals, F&B, retail, sponsorships, parking/gate, and special events.

• Monitor expenses: maintenance, staffing, umpire rates, equipment, leasing, utilities, and operational costs.

• Implement inventory control systems (Clover for retail, F&B systems, etc.).

• Ensure accurate sales reports, cash handling, and weekly financial submission.

5. Safety, Compliance & Standards

• Ensure all operations meet city, state, and Sports Academy safety regulations.

• Manage emergency preparedness, first aid readiness, and risk mitigation.

• Uphold a professional, clean, and athlete-focused environment across the complex.

6. Partnerships & Community Relations

• Serve as the main point of contact for the City of Millington and all external partners.

• Maintain strong collaboration with Prep Baseball Tournaments, local leagues, and sponsors.

• Support partner activations, signage, sponsorship deliverables, and special events.

• Build relationships with local schools, travel organizations, parks and rec, and community stakeholders.

7. Growth & Off-Season Initiatives

Lead execution of key strategic off-season projects, including:

• Streaming solutions (Sporfie vs GameChanger).

• Adding rec leagues or Little League collaboration.

• Expanding retail offerings within F&B operations. Enhancing scouting, digital content, and social coverage of events.

• Improving facility signage, field numbers, distance markers, and wayfinding.

Qualifications

• 5 years of experience in sports facility management, event operations, parks & rec leadership, or similar roles.

• Strong operational skill set: scheduling, logistics, maintenance, vendor coordination.

Experience with baseball operations preferred. Comfortable managing budgets, payroll, and revenue centers.

• Excellent communication and leadership skills.

Ability to work nights, weekends, and event-driven schedules.
Results-oriented, detail-driven, relentless about improving systems.

• Experience managing or supporting Baseball Club Program Management (youth travel ball, rec leagues, or club operations) strongly preferred.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person