What are the responsibilities and job description for the Hospitality Catering Associate position at Sporting Kansas City?
Job Description Summary
Responsible for positive guest interactions while accurately mixing and serving beverages to guests in a friendly and efficient manner, in addition to maintaining a clean and organized work environment.
Job Description
ESSENTIAL FUNCTIONS
Responsible for positive guest interactions while accurately mixing and serving beverages to guests in a friendly and efficient manner, in addition to maintaining a clean and organized work environment.
Job Description
ESSENTIAL FUNCTIONS
- Timely, efficient and accurate service of food and beverage orders to guests.
- Mix and serve alcoholic beverages and non-alcoholic beverages following standard recipes while maintaining liquor controls in accordance with company policy.
- Ability to interact with guests in a business professional manner.
- Provide our guests with personal service and attention to detail that will exceed their expectations.
- Work as a team with fellow associates and other service departments within stadium.
- Record all sales utilizing the point of sale system; obtain payment immediately.
- Set up and maintain a clean, neat and safe work area.
- Fulfill the assigned opening and closing duties.
- Represent Sporting KC in a professional manner at all times.
- Perform other related tasks as assigned.
- Strong organizational, communications and interpersonal skills.
- Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
- Ability to upsell, explain and answer questions about menu items and specials in detail.
- Ability to open, present and serve fine wines to guests.
- Ability to interact with co-workers in order to assure compliance with company service standards.
- All applicants must be at least 21 years of age.
- Two (2) to three (3) years working in a fast-paced bar, high-end club or restaurant.
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Ability to multi-task in a fast-paced, team-oriented setting.
- Must be able to read, speak and write in English.
- Ability to work all Children’s Mercy Park events, including extended hours, nights, weekends and holidays.
- Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.
