What are the responsibilities and job description for the Asst. F&B Manager position at Spokane Tribe Resort & Casino?
Are you passionate about providing exceptional guest experiences and looking to take your career to the next level? If you're ready to make a difference in the exciting world of casino/resort food & beverage, we want to hear from you!
- Inspire Excellence Lead and motivate our talented staff, encouraging open communication and empowering them to bring their best to the table.
- Team Building Collaborate with F&B Management to recruit and evaluate personnel, ensuring we have the best team in town.
- Guest Delight Train, evaluate, and monitor staff to ensure they create unforgettable guest experiences, whether it's at the bars or restaurants.
- Scheduling Pro Prepare staff schedules to ensure optimal staffing levels for outstanding service and cost control.
- Quality Control Keep a watchful eye on food & beverage quality, conducting daily inspections to maintain freshness, consistency, and adherence to standards.
- Adaptability Work in a dynamic, fast-paced environment with crowds, noise, and smoke levels varying depending on guest volume.
- Operational Savvy Interpret budgeted goals, monitor cash flow, and adjust staffing levels based on sales volume and guest flow.
- Education High School Diploma required; higher education preferred, especially college-level business courses.
- Experience Minimum of five (5) years of Food and Beverage experience in high volume multi outlet environment with at least three (3) years of lead, supervisory or management experience.
- Leadership Excellent communication and leadership skills, with the ability to train and develop service etiquette and standard practices.
- Knowledge Familiarity with restaurant/bar operations, cash flow management, food & beverage handling, safety and sanitation practices, and more.
- Physical Stamina Able to move effectively around various work areas, be on your feet for most of the shift, and lift up to 100 pounds if needed.
- Obtain and maintain a valid Gaming License through the Spokane Tribal Gaming Commission.
- Hold a MAST Liquor permit and a Food Handlers Card.
- Attend required training sessions offered by the Spokane Tribe Casino.
- Uphold ethical behavior, understand the impact of problem gambling, and be knowledgeable about the Casino's programs to address it.
- Establish rules for promotions and events in compliance with Casino policies and regulatory requirements.