What are the responsibilities and job description for the Automotive Service Advisor/Writer position at Spitzer Autoworld?
Spitzer Hyundai in Cleveland is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Service Advisor is responsible for selling, identifying and documenting service, maintenance, and repair service for customers as well as being responsible for scheduling service to be performed. $1,500 sign-on bonus!!
While you take care of our customers, we will take care of you!
FULL-TIME BENEFITS:
- Flexible work schedule - 5 day work week!
- Ongoing training with Spitzer University
- Opportunities for advancement - we love to promote from within the organization!
- 401K with a 5% employer match
- Medical, dental, and vision insurance
- Generous paid time off - 80 hours after 1 year of service
- Paid uniforms, Name Badges and Business Cards
- Employee assistance program
- Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution
ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES:
- Works with customers and technicians to identify required maintenance
- Performs road test of customer vehicles
- Advises customers of necessary/suggested services
- Offers additional services and repairs to customers
- Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
- Estimates cost of mechanical, electrical, or other repairs
- Enters itemized estimate on service order and explains estimate to customer
- Schedules appointments with customer
- Maintains CSI at or above designated standards
- Meets dealership’s standards for repair/order production
- Follows Safeguards rules and regulations
- Other related duties as assigned
MINIMUM QUALIFICATIONS:
- Successful track record
- Strong record of positive CSI results
- Team oriented
- Submit to and successfully complete MVR, background check, and pre-employment drug test
- Valid driver's license with good driving record
- Outgoing, upbeat personality with excellent interpersonal skills
- Self-starter who is internally motivated to achieve established performance goals
- Reliable transportation and attendance
- Must be authorized to work in the United States
AAP/EEO STATEMENT/ADA STATEMENT:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Service = TAG2
https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7152026
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Are you willing to undergo a background check and drug screen, in accordance with local laws and regulations?
Experience:
- CDK: 1 year (Preferred)
- automotive service advisor: 2 years (Preferred)
License/Certification:
- driver's license (Required)
Work Location: In person
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time Off