What are the responsibilities and job description for the RCM Systems Analyst position at Spire Orthopedic Partners?
Job DetailsLevel: ExperiencedJob Location: MSO Corporate 1000 - Stamford, CT 06905Position Type: Full TimeEducation Level: High School or EquivalentSalary Range: $70,300.00 - $105,400.00 SalaryTravel Percentage: NoneJob Shift: DayJob Category: Health CareWho we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you’ll do:
The Systems Analyst is responsible for the execution, maintenance, and support of system configurations, payer setups, and claim processing functions to ensure accurate and efficient revenue cycle operations.
This role focuses on system execution, issue resolution, and data support, ensuring that system functionality aligns with defined workflows and operational requirements.
Responsibilities/Duties:
Claims Rules, Edits & Clearinghouse Support
Build and maintain claim edits and system rules as directed
Monitor and resolve clearinghouse rejections and submission issues
Ensure required claim attachments and payer-specific requirements are met
Identify recurring issues and escalate patterns for further review
Payer Configuration & Maintenance
Maintain payer records, billing configurations, and system setup
Load and update fee schedules and reimbursement tables
Validate payer setup accuracy and resolve configuration related issues
Support investigation of payment discrepancies tied to system setup
Reporting & Data Support
Run and maintain standard operational and financial reports as directed
Validate data accuracy and identify discrepancies
Support reporting requests from RCM leadership and operational teams
Assist in maintaining consistency of report outputs
Issue Resolution & Troubleshooting
Investigate and resolve system and claim related issues
Perform initial issue analysis and document findings
Escalate complex or high impact issues to senior resources
Track and monitor issue resolution through completion
Vendor & External Coordination
Submit and manage tickets with vendors, clearinghouses, and IT teams
Follow up on open issues to ensure timely resolution
Maintain payer portal access and support related activities
Coordinate resolution of system-related issues with external partners
Testing & Change Support
Execute test scenarios for system updates and configuration changes
Validate outcomes against expected results
Document testing results and report issues identified
Support implementation of approved system changes
Work Queue & Request Management
Manage intake and tracking of system related requests
Prioritize tasks based on defined guidelines
Provide status updates to stakeholders
Maintain organized tracking of requests and resolutions
System Administration Support
Support user access requests and account maintenance
Perform routine system updates and data maintenance
Assist with system configuration updates as directed
Maintain system documentation and reference materials
QualificationsWho you are:
Required Qualifications
3–5+ years of experience in revenue cycle operations or healthcare systems support
Experience with practice management systems (e.g., athenahealth, ModMed, or similar)
Understanding of:
Claims processing lifecycle
Basic payer requirements
Billing and reimbursement workflows
Strong organizational and problem-solving skills
Proficiency in Excel and reporting tools
Experience with clearinghouse and claim submission processes
Familiarity with systems like ModMed or athenahealth
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.
Salary : $70,300 - $105,400