What are the responsibilities and job description for the Help Desk - Network position at Spino Inc?
IT Operations Specialist
Las Vegas, NV (5 days in office)
Contract Role
Shift: Contractors will initially work during the Day, 9:00am to 6:30pm. However, the shift will rotate to cover weekends and evenings.
My client is looking for a hands-on IT Operations Specialist to support our Technical Operations (TechOps) function within a real-time Fusion Center environment in Las Vegas, NV. The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows. This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations.
Core Focus Areas:
§ Shadowing and documenting live operational workflows, dependencies, and system interactions
§ Mapping technical processes and identifying bottlenecks or inefficiencies
§ Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
§ Drafting clear process documentation and improvement recommendations
§ Communicating findings to both technical and non-technical stakeholders
Key Requirements:
§ Strong technical documentation and analytical capability
§ Excellent communication and interpersonal skills
§ Prior hands-on experience in at least two of the following:
§ Windows workstation support
§ Real-time operations or command-center environments
§ TCP/IP networking or systems administration
§ Web application or infrastructure troubleshooting
Preferred Qualifications:
§ Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
§ Familiarity with monitoring tools, cloud diagnostics, or automation platforms
§ Comfortable collaborating with DevOps / Infrastructure teams
§ 5 years of relevant technical experience
Environment & Requirements:
Onsite role in Las Vegas, NV (secure facility; background check required)
Fast-paced, mission-critical operations center supporting real-time systems
Job Type: Contract
Pay: $35.00 - $40.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $35 - $40