• Key holder responsible for opening the Sales Center
• Set up and coordination of breakfasts and lunches
• Greet all inbound tours
• Coordinate Tour Schedule for Sales – identify slots available on Sales Rep schedule and proactively solicit tour from appropriate source (OPC, In-house, minivac)
• Provide excellent hospitality and customer service to all tours
• Resolve concerns/challenges related to tour qualifications and gifting eligibility, distribute gifts as appropriate
• Recordkeeping of tour schedules, including data entry and updates of tour information in SPI
• Cover other tour desks and locations if necessary or as seasonal volume shifts
• Performs other related duties & special projects as requested

• Ability to establish priorities, work independently, and proceed with objectives  
• Ability to communicate effectively, both orally and in writing
• Excellent computer skills, including MS Office
• Attention to detail
• Positive and friendly attitude
• Excellent work ethic to include dependability, ownership of tasks to completion, appropriate sense of urgency, willingness to assist others, and trustworthiness
• Flexibility on availability – the ability to switch work schedule based on seasonal volume and/or coverage for co-workers

• Knowledge of Spinnaker Resorts and or the timeshare industry
• Prior experience in sales/customer service

BENEFITS (if eligible)*

• Weekly Pay and Direct Deposit
• Health Insurance (Medical/Vision/Dental)
• Company-Paid Life Insurance
• Paid Time Off (PTO) Program
• Paid Vacation and Holiday Pay
• 401 (K) Retirement Plan with a Company Match (based on eligibility)
• Employee Wellness Programs
• Fitness Center Reimbursement
• Ongoing Professional Development Opportunities
• Employee Family & Friends Discounted Stays
• Various Employee Discounts (Local Businesses and National Retailers)
• Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
• Company-Supplied Uniforms and Equipment (Applicable Positions)
• Flexible Work Schedules