What are the responsibilities and job description for the Event Manager position at Spinnaker Resorts?
WHO WE ARE
Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.
An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.
As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.
Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?
JOB DESCRIPTION SUMMARY
The Event Manager supports the City Director in executing successful event marketing and sales operations. This role assists in supervising on-site activities, supporting face-to-face package sales, researching event opportunities, recruiting, training and managing event staff, and ensuring event teams are positioned to meet performance goals. The Event Manager plays a key role in Face-to-Face package Sales, lead generation, staff support, and maintaining operational excellence at approved events.
DUTIES AND RESPONSIBILITIES
- Event Sales & Lead Generation
- Support and assist with face-to-face package sales at approved events
- Actively engage with prospective customers to drive sales results
- Processing deals on company merchant account and entering deals into system
- Generate and track qualified leads for follow-up opportunities
- Ensure sales presentations and messaging align with company standards
- Assist in achieving and exceeding event performance goals
- Assist in researching and identifying potential events aligned with company objectives
- Evaluate event opportunities based on audience demographics, cost, and revenue potential
- Provide recommendations and feedback to the City Director regarding participation
- Support pre-event planning and preparation activities
- Support ongoing recruitment of event staff prospects to maintain a strong talent pipeline
- Assist in identifying, screening, and recommending qualified candidates
- Help coordinate staffing schedules to ensure event coverage
- Manages and supervises event staff during live events
- Provide coaching and real-time performance feedback
- Monitor staff professionalism, attendance, and adherence to company standards
- Support on-site logistics and daily event operations
- Complete and update event reports on a weekly basis.
- Oversee and participate in the setup and breakdown of event displays and materials
- Ensure displays meet brand standards and presentation guidelines
- Maintain organization and accountability of event equipment and inventory
- Perform other related duties & special projects as requested
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
- High school diploma or equivalent required; associate or bachelor’s degree preferred
- Previous sales or face-to-face marketing experience preferred
- Prior leadership or supervisory experience is a plus
- Strong communication and interpersonal skills
- Ability to work flexible hours, including weekends and evenings
- Ability to lift up to 50 pounds and transport event displays and materials as required
- Ability to stand for extended periods of time
- Ability to travel regionally to event locations
BENEFITS (If Eligible)
- Weekly Pay and Direct Deposit
- Health Insurance (Medical/Vision/Dental)
- Company-Paid Life Insurance
- Paid Time Off (PTO) Program
- Paid Vacation and Holiday Pay
- 401 (K) Retirement Plan with a Company Match (based on eligibility)
- Employee Wellness Programs
- Fitness Center Reimbursement
- Ongoing Professional Development Opportunities
- Employee Family & Friends Discounted Stays
- Various Employee Discounts (Local Businesses and National Retailers)
- Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
- Company-Supplied Uniforms and Equipment (Applicable Positions)
- Flexible Work Schedules