What are the responsibilities and job description for the Front Desk Receptionist / Assistant position at Spine & Injury Clinic?
We are looking to hire a reliable, hard-working, detail-oriented Receptionist/Office Assistant to join our team. Applicant must be professional, pleasant and have excellent customer service skills. We are a close-knit office where every persons role is crucial to providing our patients the best care possible.
We are seeking the ideal candidate for this full-time, long-term position.
Starting salary & benefits are competitive and dependent on experience and commitment to lengthy employment.
Responsibilities will include:
Providing our patients with excellent service!
Checking patients in and out
Answering multi-line telephone and directing calls
Chart preparation
Data-entry; obtaining and entering patient information
Scheduling
Managing patient upcoming appointments
Patient payment collection and processing
Assisting patients regarding billing questions and payment options
Cross-training as needed to assist in other areas
Necessary skills/experience:
High School diploma or GED
Proficient in Microsoft Office
Outstanding customer relations and customer service
Excellent written and verbal communication skills
Excellent telephone etiquette
Attention to detail and accuracy in task completion
Possess a positive attitude with excellent interpersonal skills and the ability to interact and build strong working relationships with patients as well as coworkers
Ability to work in a team environment and adapt to changing workload and circumstances effectively; able to
respond to new information quickly
Ability to complete multiple tasks timely and accurately
Although not required, medical office work related experience and/or knowledge of medical terminology and
insurance billing would be beneficial.