What are the responsibilities and job description for the Restaurant Manager - Vietnamese Speaker position at Spin Hire?
About us: At Spin, recruitment is about more than filling roles; it’s about creating real human connections. We partner with leading U.S. companies to help them hire exceptional talent through a true direct-hire process, ensuring candidates join our clients’ teams directly while we support them throughout the journey.
Join a growing hospitality and consumer-focused business that is known for delivering high-quality customer experiences through a fast-paced, community-driven environment. With an entrepreneurial mindset and a strong operational foundation, the company continues to expand while maintaining a culture centered around collaboration, efficiency, and people-first leadership.
We are looking for a Restaurant Manager who runs the restaurant day-to-day. In this role, you will lead the team, ensure shifts are properly staffed, maintain high food quality and service standards, solve problems quickly, keep operations running smoothly during busy hours, and drive sales and profitability. You will be responsible for creating a strong guest experience while building a motivated and accountable team.
What You'll Do
Please note that the above is not an exhaustive list of responsibilities. The nature of restaurant operations means additional tasks and priorities may arise day to day.
- Open and/or close the restaurant according to established procedures, ensuring the space is guest-ready at all times
- Lead pre-shift briefings to align the team on daily goals, specials, staffing coverage, and service expectations
- Monitor floor operations throughout each shift, jumping in to support front-of-house, kitchen, or counter as needed
- Ensure food quality, presentation, and portion consistency meet brand standards on every order
- Enforce food safety, sanitation, and cleanliness protocols across all areas of the restaurant
- Manage real-time staffing and labor, adjusting coverage to match volume and minimize unnecessary costs
- Handle guest feedback and complaints promptly and professionally, turning issues into positive experiences
- Coach and redirect team members in the moment, reinforcing accountability and service standards
- Oversee cash handling, POS reconciliation, and end-of-shift reporting
- Track daily sales performance and flag variances or opportunities to the ownership/leadership team
- Manage inventory par levels, flag shortages, and coordinate with suppliers or procurement as needed
- Review and approve staff schedules, managing shift swaps and last-minute coverage needs
- Ensure all equipment is functioning and escalate maintenance issues quickly to minimize disruption
- Support hiring and onboarding of new team members as needed
- Contribute to local store initiatives, community engagement, or social media moments that drive traffic and brand awareness
What You Bring
- Previous restaurant management or leadership experience
- Strong ability to lead, coach, and hold a team accountable
- Experience managing labor, scheduling, and controlling costs
- Ability to stay calm and make decisions under pressure
- Strong customer service mindset and problem-solving skills
- Reliable, punctual, and professional
- Flexible schedule (nights, weekends, holidays)
- Strong communication skills with staff and guests
- Both English and Vietnamese are required
- Basic understanding of food safety and cleanliness standards
- Nice to Haves
- Experience in fast casual or high-volume restaurant environments
- Knowledge of P&L, budgeting, and inventory systems
- Experience opening or scaling restaurant locations
- Experience with POS systems and scheduling software
- Social media or local store marketing experience
- Bilingual or multilingual communication skills
- Strong recruiting and hiring experience
- Passion for hospitality and team culture building
- Experience training managers or building leadership pipelines
Salary & Benefits
- Location: On-site in 1D Wilson Blvd, Falls Church, VA
- Salary: Competitive Pay: We hire top talent and compensate accordingly.
- This is a full-time, long-term position.
- The position is immediately available.
Ready to apply?
We'd love to hear your story. The next step is a short application where you can share more about your background and upload your resume. Take your time — we read every response carefully.