Treatment Team Assist

Comprehensive Benefits Package   •   Tuition Discounts   •   Career Advancement    

The CARE Center, Inc.

Part-Time

Washington, PA Location

Overall Function:

Performs a series of specialized tasks or procedures directly related to the coordination of daily services for clients in the program.

Essential Function:

• Processes and proofreads all assigned correspondence, reports, charts, proposals, etc., in an accurate and timely fashion, primarily responsible for the accuracy of spelling, format, grammar, mathematical calculations, and the like.
• Serves as the program's lead office staff when the public, clients, family members, etc., call or present at the office, giving and receiving information about the program or services.
• Serves as the lead office staff person providing primary operational support for the Community Treatment Team.
• Creates and edits reports and other documents which are necessary for the successful and expeditious operation of the program, primarily responsible for the accuracy of the document and the distribution/circulation of same, thereby initiating the appropriate and timely processing of internal and/or external correspondence.
• Serves as a program liaison responsible for handling non-routine, cooperative problem-solving situations; external communications with funding sources, professionals, clients, etc.; and explanation of agency policies, procedures, and structure.
• Fields calls to the treatment team, provides call screening to accurately assess clients' immediate needs, and effectively assists in monitoring team dispatch and daily client management.
• Provides daily oversight of client authorization dates and units and communicates this information in a timely manner with the supervisor.
• Provides daily oversight of client insurance, processes daily EVS reports, forwards reports to the respective billing representative, and communicates discrepancies and concerns to the program supervisor promptly.
• Adheres to all policies, laws, regulations, and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.

• Must have a minimum of four years of administrative experience or an equivalent combination of experience and training, as determined by the Agency.
• Knowledge of general office procedures, including interpersonal skills and telephone Interaction.
• Demonstrated proficiency on a typewriter and/or computer keyboard.
• Must not be excluded from participation in Medicare, Medicaid, or any other federal health program.
• Must successfully obtain clearances from the PA State Police, Child Abuse Clearance from the PA Department of Human Services, and FBI Fingerprint Clearances.
• Ability to sit for long periods of time during the workday.
• Ability to operate a keyboard and multi-line telephone simultaneously, with a high degree of accuracy.
• Ability to occasionally assist, move, and/or transfer office supplies weighing up to 25 pounds.
• Ability to receive, understand, and communicate information effectively, and follow instructions.

Available Benefits:

• Medical and dental benefits for eligible employees.
• Retirement plan with potential for agency match.
• Tuition discounts with partnering colleges and universities.
• Career advancement opportunities.
• Generous time off for eligible employees.
• Be an SPHS Hero!

EQUAL OPPORTUNITY EMPLOYER