What are the responsibilities and job description for the IT Intern position at SPHS GROUP?
Comprehensive Benefits Package • Tuition Discounts • Career Advancement
SOUTHWESTERN PA HUMAN SERVICES, INC.
Part-Time
Intern-Information and Technology Department
Overall Function:
Provides technical support, assists with hardware/software installation, troubleshooting, and system maintenance while gaining hands-on experience while working with the IT staff.
Essential Functions:
- Assists with Help Desk Support by responding to user support tickets, diagnose hardware/software issues, and provide troubleshooting support for staff for laptops, printers, and other IT software.
- Perform system backups and maintain accurate records.
- Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.
- Currently pursuing or recently competed a degree in Computer Science, IT, or related field.
- Demonstrated ability to troubleshoot, familiar with operating systems and knowledge of basic networking concepts.
- Excellent communication, customer services, and teamwork skills.
- Demonstrated ability to establish and maintain effective working relationships with internal staff vendors, payers, and clients.
- Must have a valid PA driver’s license.
- Must not be excluded in participation of Medicare, Medicaid, or any other federal health care program.
- Must successfully obtain Criminal History Clearance from PA State Police, Child Abuse Clearance from the PA Department of Human Services and FBI Fingerprint Clearances.
Available Benefits:
- Medical and dental benefits for eligible employees.
- Retirement plan with potential for agency match.
- Tuition discounts with partnering colleges and universities.
- Career advancement opportunities.
- Generous time off for eligible employees.
- Be an SPHS Hero!
EQUAL OPPORTUNITY EMPLOYER