Customer Service Coordinator

Step into a critical, high-impact role with a global leader in medical technology. As a Customer Service Coordinator, you serve as the primary technical liaison.

You will be responsible for managing complex, primarily custom orders within SAP, providing accurate quotes and resolving customer concerns regarding life-changing medical equipment. This is a professional office role designed for a detail-oriented problem solver who thrives in a fast-paced, mission-driven environment.

Responsibilities:
- You serve as the bridge between the company, clinicians, and patients to help restore mobility.
- Execute the end-to-end processing of complex, primarily custom orders within SAP.
- Generate and provide accurate price quotes for life-changing medical equipment.
- Resolve customer concerns and troubleshoot order discrepancies as a detail-oriented problem solver.
- Maintain and manage all documentation according to strict FDA requirements.

Working hours: 6:30 AM - 3:00 PM

Skills:
- Industry Experience: Preferred experience in medical device, industrial, or technical manufacturing firms
- Growth Mindset: A focus on continuous improvement and learning
- Cognitive Management: Ability to manage a high cognitive load in a fast-paced environment

Education:
High School

Experience:
1-4 years

Qualifications:
- SAP Proficiency (6 months - 2 years)
- Professional CSR Background
- Software Fluency (Outlook/Teams)

If you are a detail-oriented problem solver with at least 1 year of SAP experience, we want to hear from you. Apply now to join as a Customer Service Coordinator and help restore mobility to patients worldwide.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).