Host

Come join our team! Spencer Manor Winery in beautiful Saint James, MO is looking for a host/food runner. Must be friendly, punctual, and a team player. Restaurant experience preferred but not required. We are a fast paced, busy restaurant that takes reservations and has a waitlist.

Must have weekend availability. Preference given to those with open availability.

Job Requirements for the Server position:

• 18 years of age, preferred
• Ability to work nights including weekends/holidays.
• Alcohol and wine knowledge a plus
• Ability to understand and work with a sense of urgency.

Job Qualifications:

• Must be dressed neatly and well-groomed in company approved uniform.
• Must be able to operate P.O.S. computer system, make change correctly and make credit card transactions accurately.
• Must be able to deliver plates, food and clear tables, which may require lifting of up to 30 lbs.
• Walk or stand most of a 6-8 hour shift.
• Able to reach, bend, stoop and perform cleaning duties.
• Professional phone skills. Must be able to hear well with loud background noise, in order to answer the telephone and respond to guest requests.
• Must be able to calmly respond to angry guests and notify a manager immediately if the matter cannot be corrected in a timely manner.
• Able to lift and carry supplies and bus tubs of up to 50 lbs. Up to 20 times per shift.
• Must be able to clearly communicate guest’s needs to other employees including cooks, servers, and managers.

Responsibilities | include but not limited

• Perform all duties and responsibilities in a timely and effective manner with a sense of urgency.
• Answer questions about food and drinks including entrée ingredients, preparations, and accompanying items.
• Promptly greet and seat guests at tables or in waiting areas guests in a friendly manner.
• Attend to guests' needs when delivering food and check back with guests to ensure their satisfaction.
• Answer phones in regards to reservations/wait lists/transfer to other departments.
• Maintain table appearance by pre-bussing, checking drink levels, removing clutter, and providing extra napkins if necessary.
• Removing dishes and glasses from tables and sanitizing between parties.
• Keep host stand clean and tidy.
• Set up & take down the host station according to opening and closing procedures.
• Keep immediate supervisor informed of significant issues and take prompt corrective action.
• Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working atmosphere.
• Monitor cleanliness of the outside perimeter of the building.
• Empty trash, sweep, mop &/or vacuum the restaurant floor when available.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

Job Types: Full-time, Part-time 

Physical Setting: Upscale Experience based Winery

Schedule: Day shift, Night shift, Weekend availability 

Ability to commute/relocate: Required

Experience: Restaurant experience: 1 year (Preferred) 

Shift availability: Nights & Weekends (Required)