What are the responsibilities and job description for the Studio Manager position at Speir Pilates®?
About Speir Pilates
Speir Pilates is one of Southern California's leading boutique Pilates brands. We believe Pilates should be welcoming, inclusive, challenging, and accessible to everybody. Our mission is to help people feel strong, capable, energized, and supported while building a community where every client and team member feels seen, valued, and connected.
We're growing and looking for a Studio Manager to help keep our studio running smoothly while supporting the people, culture, and member experience that make Speir special.
About the Role
The Studio Manager is part of the core team at Speir. This role supports our instructors, front desk team, members, and leadership team while helping ensure the studio(s) operates at the highest level every day.
The Studio Manager serves as a key resource for both the team and our members. This person will spend time working at the front desk, supporting members, assisting with sales and customer service, and helping create the welcoming environment Speir is known for.
Behind the scenes, the Studio Manager will help coordinate scheduling, systems, payroll support, onboarding, teacher training logistics, studio communications, reporting, and special projects.
This role is ideal for someone who loves people, enjoys solving problems, thrives in a fast-paced environment, and takes pride in helping a business run smoothly.
What You'll Own
Studio Operations
- Support the daily operations of the studio
- Work front desk shifts and provide exceptional customer service to members and prospective clients
- Help ensure the studio consistently meets Speir standards for hospitality, cleanliness, organization, and presentation
- Coordinate maintenance requests, repairs, and vendor relationships
- Assist with events, workshops, teacher trainings, and community initiatives
- Support operational projects and process improvements
People & Administrative Support
- Support payroll administration and maintain employee records, onboarding documentation, and personnel files
- Assist with scheduling for teacher trainings, interviews, events, workshops, and team meetings
- Help coordinate onboarding and hiring logistics
- Ensure employee documentation and compliance requirements remain organized and current
- Coordinate internal communications and operational updates across teams
- Provide administrative support to company leadership as needed
Reporting & Business Support
- Monitor Mariana Tek reporting and key studio performance metrics
- Assist with tracking performance, attendance, utilization, retention, and other studio performance indicators
- Support leadership with reporting, follow-up, and accountability initiatives
- Help identify opportunities to improve operations and member experience
Community & Member Experience
- Build strong relationships with members and team members
- Support member retention initiatives and community-building efforts
- Serve as a positive ambassador for the Speir brand and culture
- Help create a welcoming, inclusive, and energetic studio environment
- Bring a "How Can I Help?" mentality to every interaction
What Success Looks Like
- Members feel welcomed, supported, and connected
- Front desk operations run smoothly
- Payroll and administrative tasks are completed accurately and on time
- Team communications are organized and effective
- Studio maintenance and operational needs are proactively addressed
- Events, trainings, and projects are executed successfully
- Leadership can rely on you to help keep the business moving forward
The Ideal Candidate
- Highly organized and detail-oriented
- Strong communicator with excellent interpersonal skills
- Professional, positive, and dependable
- Comfortable balancing administrative work with customer-facing responsibilities
- Experience in hospitality, wellness, fitness, retail, customer service, or studio operations
- Familiarity with ADP, Mariana Tek, Teachable, Brandbot, Mindbody, or similar systems is a plus
- Able to manage multiple priorities simultaneously
- Naturally proactive and solutions-oriented
- Passionate about wellness, community, and creating exceptional experiences
Schedule & Location
This is a part-time regular position averaging approximately 30 hours per week and is benefits eligible. The role is primarily based in our Mar Vista/Culver City studio and includes a combination of front desk coverage, administrative responsibilities, member-facing support, and operational projects. Occasional support at other Speir locations may be requested based on business needs.
Benefits
- Health insurance
- Complimentary Speir Pilates classes
- Paid sick leave and other benefits provided in accordance with company policy and applicable law
- Opportunity to grow with one of Southern California's leading Pilates brands
Our Values
- At Speir, we are the A-Team. We are respectful. We talk it out, not about. We help each other. We are honest and real. We anticipate needs. We take pride in our work. We own our role. If you're excited about people, operations, hospitality, wellness, and helping create an incredible member experience, we'd love to hear from you.