Data Operations Coordinator

Data Operations Coordinator

Location: Torrance, CA 90501

About SpeedX

SpeedX is a leading tech-enabled last-mile delivery platform. We leverage a best-in-class hybrid network, integrating our dedicated drivers and fleet with select regional carriers to provide flexible and scalable capacity for our clients. Accuracy in our data is the key to efficiency in our physical operations.

The Role: Data Operations Coordinator

We are seeking a highly motivated and process-driven Data Operations Coordinator to serve as the essential bridge between our digital systems and our physical fulfillment centers.

This is a hands-on role—it goes beyond simple data entry. You will be the guardian of the data that dictates driver routes, warehouse sorting logic, and on-time client delivery. You must be comfortable stepping onto the warehouse floor to collaborate directly with fulfillment teams when data integrity issues arise.

Key Responsibilities & Operational Impact

Your primary focus is ensuring data quality supports the flawless physical flow of goods across the first, mid, and last mile.

1. Data Accuracy & Warehouse Operations

• Ensure shipment data integrity from client pickup through sorting and dispatch.
• Audit and verify sortation manifests, routing files, and dispatch lists to align system data with physical parcel flow.
• Support inventory reconciliation by identifying data mismatches between system records and physical counts.
• Collaborate with warehouse and dispatch teams to resolve data discrepancies affecting routing, labeling, or handover accuracy.

2. Tracking, Analysis & Exception Resolution

• Proactively monitor shipment lifecycles across multiple systems, investigating anomalies that impact on-time delivery or client visibility.
• Clean and validate carrier integration data to ensure smooth reporting and tracking consistency across systems.
• Analyze recurring exceptions (e.g., mis-sorts, undelivered freight) and provide data-driven recommendations to reduce rework and delay rates.

3. Process Automation & Continuous Improvement

• Use Excel (advanced formulas) and Python to automate recurring reporting or reconciliation workflows.
• Conduct system audits of service zones, routing tables, and time windows to maintain data governance.
• Partner with Operations and QA teams to refine and document Standard Operating Procedures (SOPs) for data handover, sorting logic, and route validation.
• Generate operational performance reports and dashboards (Power BI / Tableau preferred) highlighting key KPIs such as sorting speed, delivery failure rates, and driver productivity.

Skills & Qualifications

Core Requirements for Operational Success

• Bachelor’s degree in a STEM field (Data Science, Engineering, Mathematics, Computer Science, or related) or above.
• Strong analytical and problem-solving mindset with proven ability to maintain accuracy in fast-paced, high-volume environments.
• Advanced Excel skills (pivot tables, lookup functions, data cleaning); experience with Python is a plus.
• Clear communication skills — able to explain data issues and resolutions to non-technical warehouse or dispatch staff.
• Experience in logistics, warehousing, or last-mile delivery operations preferred.

Key Differentiators (Bonus Skills)

• Experience building simple dashboards or visual reports using Excel or Power BI.
• Understanding of data-driven process optimization in logistics or supply chain environments.
• Proficiency in Chinese is a plus for internal and external partner coordination.

Location: 1580 Francisco Street, Torrance, CA 90501

Pay rate：$25 per hour

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $25