Industrial Water/Wastewater Service Technician Rep

Spectrum Water Technology is a leading provider of innovative water and wastewater treatment solutions for industrial plants. Spectrum specializes in delivering cost-effective and efficient water and wastewater treatment solutions to a wide range of industrial sectors. Our team of experts is dedicated to improving water quality and ensuring our clients receive custom solutions to complex problems.

Position Overview

We are seeking a dynamic and highly skilled Water/Wastewater Service Technical Representative to join our team. The Industrial Water/Wastewater Service Tech Rep will play a crucial role in maintaining and optimizing water and wastewater treatment systems within industrial plants. This position involves technical servicing, jar testing, inventory management, biological analysis, and client support to ensure our clients' systems operate efficiently and effectively.

Key Responsibilities

Technical Servicing

• Perform routine servicing of water and wastewater treatment systems in industrial plants. This includes raw water, wastewater, cooling towers and boilers
• Troubleshoot and diagnose issues, identifying root causes and implementing effective solutions
• Conduct system inspections to maximize operations

Jar Testing

• Conduct jar testing to analyze and optimize chemical dosing and treatment processes
• Interpret test results and make adjustments to treatment protocols as needed to achieve desired water quality outcomes

Inventory Management

• Maintain accurate records of chemical and equipment inventories
• Coordinate the timely procurement of replacement parts and chemicals to ensure continuous system operation
• Manage inventory levels to optimize cost-effectiveness and avoid downtime

Biological Analysis

• Perform biological analysis of wastewater samples, including microbial population assessments and sludge analysis
• Utilize biological data to make recommendations for process improvements and adjustments

Client Support

• Build strong customer relationships by providing outstanding technical support and assistance
• Respond promptly to client inquiries and service requests
• Ensure client satisfaction by addressing concerns and providing clear explanations of service activities

Documentation

• Maintain detailed records of service activities, including service reports, work orders, and equipment maintenance logs
• Document equipment specifications and any modifications or upgrades performed

Training and Education

• Stay current with industry trends, equipment advancements, and safety protocols
• Provide training and guidance to clients and colleagues as needed

Qualifications

• Bachelor’s degree; technical or trade school certification
• Proven experience in servicing water and wastewater treatment systems within industrial plants
• Strong technical troubleshooting and diagnostic skills
• Experience with jar testing and biological analysis of wastewater
• Excellent communication and interpersonal abilities
• Ability to work independently and as part of a team
• Basic computer skills for documentation and communication
• Valid driver's license and willingness to travel to client sites

GREAT BENEFITS WITH A QUICK START!

We offer Health, Dental, Vision and life Insurance at little or no cost that begin on 1st of the month after your start date.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person

Salary : $40,140 - $52,396