FCSV Visitation Coach

Position Description: Foster Care Supportive Visitation (FCSV) – Visit Coach

Directly Responsible to: Program Supervisor

FLSA Status: Salary

I. GENERAL STATEMENT OF RESPONSIBILITIES:

Under the general direction of the FCSV Supervisor provides direct services to the Foster Care

Supportive Visitation children and families. Provide services in Huron, Lapeer, St. Clair, Sanilac, and

Tuscola Counties.

II.QUALIFICATIONS:

A. Education Experience: A bachelor’s degree in social work, sociology, psychology, family ecology,

consumer/community services, family studies, family and/or child development, guidance/school

counseling, counseling psychology or criminal justice is a minimum requirement. A master’s degree in

social work is preferred.

B. Knowledge: Field experience working with children and families with multiple problems and the

overall ability to relate to and engage with these families is paramount. Experience in and knowledge

of brief, solution-focused therapy is preferred. An understanding of the DHHS Family Preservation

philosophy and intervention strategies is essential. Demonstrate flexibility in work schedule; work a

non-traditional, flexible schedule, including weekends and evenings.

III. PROGRAM RESPONSIBILITIES

1. Demonstrate an understanding of the strength-based, solution-focused brief therapy model of

treatment and the Nurturing Parenting curriculum (once trained).

2. Maintain a flexible schedule to accommodate the family’s work and school schedule and be

available for crisis intervention to families 7 days a week/24 hours per day if necessary.

3. Participation in all initial and ongoing training as provided by DHHS staff or trainers

coordinated by DHHS. Mandatory attendance at Nurturing Parenting training before clients

are assigned.

4. Work with FCSV Supervisor on protocols and procedures for receiving referrals in consultation

with the local DHHS referring units, in consultation with the DHHS Family Preservation

Program Office.

5. Provide services in the family’s home, at DHHS or a location that is mutually agreed upon by

DHHS, Spectrum staff and the family.

6. Work a flexible schedule that is dictated by the needs of the family (rather than an 8-5

schedule).

7. Provide FCSV Supervisor your availability to meet program needs (ability to work after 5 p.m.

and on weekends and availability of on-call coverage) in order to fulfill and meet all availability

requirements.

8. Participate in all scheduled meetings, case consultation, case reviews and ongoing training

opportunities as necessary for contract compliance and as determined by the DHHS Family

Preservation Program Office.

9. Work with FCSV Supervisor for program, contract and outcome compliance to meet quarterly

Performance Outcome goals.

10. Work with FCSV Supervisor in assuring all case related files are up to date, accessible and

complete.

11. Work with FCSV Supervisor on scheduling at least one home visit (at least once per year).

Request supervisory support on home visits as needed.

12. Participate in weekly and/or bi-weekly, individual supervision with assigned FCSV Supervisor

for the purpose of discussion of each assigned families, reviewing individual case progress

and consultation on solution-focused casework plans and documentation. Participate in team

meetings scheduled by FCSV supervisor.

13. Prepare for FCSV supervisory review and approval, by signature and date, all required service

plans, progress and termination reports.

14. Provide cell phone numbers to assigned families (or another approved method of direct

contact). Spectrum will use cell/mobile phones.

15. Provide service to the family for approximately 18 weeks.

16. Author a written termination report using the required form; with FCSV supervisory approval,

submit this to the DHHS referring worker per contract time frames.

17. Per the contract, administer the required family satisfaction and referring caseworker

questionnaires {developed by DHHS} upon termination of each case to determine satisfaction

with FCSV services. Assure that a copy of the client satisfaction survey will be kept in each

family case record. The worker satisfaction survey is to be given to the FCSV supervisor.

18. Participate in quality assurance activities as designed by the DHHS and/or Family Preservation

Program Office.

19. Maintain a written record of services provided to each family {utilize forms developed by

DHHS}.

20. Work with FCSV Supervisor to assure that Expected Contract Performance Outcomes are

collected, met, documented and reported.

Other Assignments

 Completes any/all tasks and duties as assigned by Spectrum Administrative staff.

 Complies with all Spectrum Personnel Policies and procedures.

 Professionally represents the agency’s programs and services in the community through

interagency committees and organizations and public speaking.

 Assures that case files are stored appropriately and consistently with agency and program

protocol.

 Uses keys, gate cards, identification cards, beepers, office equipment and supplies: and all

other assigned property appropriately: informs supervisor immediately if assigned property is

lost, stolen or broken: returns all assigned property in good repair upon termination of

employment.

 Works on assigned committees, completing special projects, and participating in Agency

decision-making as needed.