What are the responsibilities and job description for the Sales Director position at Spectrum Community Solutions?
Company Description Spectrum Community Solutions, Charter’s brand dedicated to multifamily properties, delivers advanced broadband connectivity to apartments, gated single-family communities, off-campus student housing, senior residences, RV parks, and marinas. The organization provides internet speeds up to 1 Gbps, property-wide WiFi coverage with WiFi 6 technology, and a range of traditional and streaming video packages. It offers customized fiber and coaxial solutions tailored to both new construction and established communities. Spectrum Community Solutions supports property managers and residents with dedicated phone support, 24/7 customer service from four U.S.-based call centers, and the My Spectrum App, enabling customers to manage accounts and services from anywhere.
Role Description The Sales Director is a full-time, on-site role based in Las Vegas, NV, responsible for driving sales growth and market penetration across the multifamily and community solutions portfolio. This position oversees the development and execution of sales strategies, leads and mentors a sales team, and manages key relationships with property owners, managers, and developers. The Sales Director identifies new business opportunities, leads contract negotiations, and collaborates with marketing, operations, and customer service to deliver integrated solutions that meet client needs. Day-to-day tasks include monitoring sales performance, forecasting revenue, refining sales processes, and ensuring a high level of customer satisfaction. The role also involves representing Spectrum Community Solutions at industry events and maintaining strong awareness of competitive offerings and market trends.
Qualifications
- Demonstrated expertise in Sales and Business Development, with a track record of meeting or exceeding revenue targets in B2B or multifamily telecommunications or technology markets.
- Experience in Sales Operations, including pipeline management, forecasting, reporting, and process optimization to support efficient, scalable sales activity.
- Strong background in Customer Service, with the ability to build and maintain long-term client relationships and ensure a high-quality customer experience.
- Proven Team Management capabilities, including leading, coaching, and developing high-performing sales teams in a fast-paced environment.
- Excellent negotiation, communication, and presentation skills, with the ability to influence decision-makers and collaborate across cross-functional teams.
- Ability to work on-site in Las Vegas, NV, with regular travel to client properties and regional meetings as needed.
- Relevant experience in telecommunications, broadband services, or multifamily housing solutions is highly beneficial.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent combination of education and professional experience.