What are the responsibilities and job description for the Network Monitor position at Spectrum Comm Inc?
Primary Responsibilities:
The Monitor conducts fault management to detect, isolate, and correct abnormal network and information processing system component behavior on a 24-hours-a-day, seven (7) days-a-week. Providing seamless DPOC help desk support is essential for all problems reported to the DCGS Operations Center to ensure trouble tickets are escalated to the next skill tier incidence response level for further technical analysis, troubleshooting, and closeout with the originator.
Minimum Requirements:
Desired Competencies:
Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment related decisions without regard to an individual's race, color, sex, religion, national origin, age, disability, veteran status or any other protected classification.
[EEO/AA/Protected Veterans/Individuals with Disability employer].
Work schedule: 10-hour rotational shift work. Rotations are quarterly between day and mid shifts and monthly between weekday and weekend shifts.