What are the responsibilities and job description for the Global LMS Specialist position at SPECTRAFORCE?
Position Title: Global LMS Specialist
Work Location: Marlborough MA 01752
Assignment Duration: 12 Months
Work Schedule: 8AM - 4:30PM
Work Arrangement: Hybrid (Three days in office, two days home)
Position Summary:
Responsible for administration of Global Quality Systems and Enterprise Training in The Organization’s Learning Management System. Additional responsibilities include, security and software upgrades, reporting and extracting system metrics, and coordination with local Subject Matter Experts. Managing LMS system usage metrics, process controls and change control to maintain compliance to regulatory requirements.
Key Responsibilities:
• Global administration of The Organization Learning Management System
• Support software system upgrades ensuring proper validation review is performed
• Supporting cross functional teams and site Subject Matter Expert (SME)s
• Support compliance with Quality Systems Management requirements
• Maintain Corporate, site and divisional training matrices in accordance with Record Retention
• Assign and maintain Global Quality Systems and Enterprise wide training materials
• Maintain or improve system procedures (SOP’s) and work instructions (WI’s) for LMS system and administrators
• Grant permissions and access based on completion of training
• Review documents for correct format, content, and revisions
• Upload approved training documents/materials into the LMS system
• Address issues/concerns logged by end users through The Organization ticketing system
• Generates daily, weekly, and monthly Quality System training compliance reports; seek to improve reporting processes to ensure unified approach and procedures.
• Supports the process to gather and communicate quality systems Key Performance Indicators across the organization.
• Support corrective and preventive actions (CAPA’s) and non-conformances (NC) for LMS issues identified
• Provide internal and external audit support
• Support process improvements of LMS systems, processes, and procedures
• Communicate across businesses and functional teams
Qualification & Experience:
• Bachelor’s degree or equivalent experience (minimum meeting the below).
• A minimum of (3) years’ experience with LMS systems and/or a system administration
• A minimum of (3) years’ experience in Quality Management Systems
• Exceptional communication Skill
• Superior organization Skills and dedication to completing projects on time
• Knowledge of Cornerstone LMS systems preferred
Salary : $35 - $40